Customer Ratings & Reviews

I always get protection when buying anything, And hassle free returns or exchanges

Geek Squad is worth the piece of mind in case anything were to go wrong. Especially good if you’re not tech savvy. Highly recommended.

A must have with any kind of high-quality tv . You never know what can happen

extremely happy to have the 5 year protection for my 70 inch tv. It provides me peace of mind and it was only 100 bucks.

It was awesome they came out and set up the new computer and showed my son how to use it properly and how to stay away from viruses

Had to have Geek Squad come out to help hook up the new Smart TV wth Cable and Samsun Soundbar, turns out everthing was hooked up wrong and now everything works with the Cable remote. Glad I bought coverage.

Always great protection on their products! For five years, that's a pretty lengthy time for them to back up the purchase.

This gives me great ease of mind with my new tv, if anything happens they will send geek squad out and fix the issue right there in my living room!

Better to have it and not need it than to need it and not have it…

Love the protection plans at Best Buy! Super easy to use, and they're always super great at honoring the protection plan.

I love geek squad and will not buy anything without it. I won't even let members of my family buy anything without geek squad. Don't be a fool, don't go in my pool and don't ever buy without geek squad protection.!!!

Alway get the plan. I know they cost extra money but on big ticket items it is a must. Everything breaks now because of the low cost electronics.

Best Buy warranty is great. I purchase one with any big purchase I make from them. Always take care of any issues I have.

You need Geek Squad service. I've purchased the 5-Year protection plan because it's a must. Sometimes, the manufacturer's warranty is just not enough.

Don't use much but read some of the guidelines and I like that you can transfer it to different items if you need to.

I have not had any reason to use this service so far

I didn't keep the TV so I was refunded, and it went to the next TV I bought. Oh, I would suggest getting the 2 yr protection plan, it's cheaper than the 5 yr plan and when its time to renew, it is MUCH cheaper!

I love Best Buy's warranty's this is the main reason why I purchase my electronics from you.

Wanted to have protection on such a big purchase like this

You need this! You will definitely be using it and it’s worth its weight in gold!