Customer Ratings & Reviews

I needed service on another TCL TV with dead pixels after the manufacturer warranty ran out. Service guy assessed the issue as unrepairable. So, the extended warranty kicked and a new a TV was ordered. Delivered yesterday and I completed the set up. All is well again.

They always give great customer service. Always greet you with a smile n work hard on getting thing fixed

Thank you for never giving up! I cannot put into words how grateful I am for your kindness and good heart. Thank you for being who you are! Your presence has made my life more beautiful.

So glad I had purchasd the plan with our newn55" Hicense tv. Covered the black out screen that happened in the middle of a movie for no reason. Delivery drivers and support both said they are seeing this more and more. Sonin my opinion the cost for Geek Squad protection was well worth it! Did purchase a 5 year plan for new 65".

For electronics and appliances, I always get as much protection as is offered. It pays off!

I always purchase an extended warranty. Great service.

I would recommend this to anyone taking a chance on a television.

Great service to get had it with my phone allows u to keep the value under the warranty to atleast replace or get a newer item to use for just one payment worth using and keeping track of. Especially for my tv that have a hard time with constant gaming and family movie watching

Best buy is easy to buy from good products in store very friendly help!

Recomiendo, vino en perfectas condiciones la verdad

I purchased the 5 year warrant thank God I did. The tv went bad in the fourth year and I was able to get the money back I paid for the tv and got a brand new tv. Well worth it.

Support your local Geek Squad Techs!!! They work harder than you know!!!

I have not have the need to use it yet. I will update if I need to

The colors are unbelievable. It has built in surround sound. There are more channels and apps to count. I am very happy with this purchase.

I always get my best buy products with extra warranty insurance. Have never had any issues with warranty work. Couple of years back I bought a refrigerator and the ice maker was repaired 3 times. After the fourth time the ice maker broke best buy lemoned the refrigerator and worked up the paper work then told me to pick out a new refrigerator with store credit of the original cost of the faulty lemonade refrigerator. Great investment.

Have not had to use them but I am sure they are great.

Great service and highly recommended. They are providing good rewards too.

Again, always great service, advice and kindness .

This was purchased to protect my investment. I love having protection just in case something happens

Best warranty on the market, the geek squad member was vary nice, I couldn't be any happier