Customer Ratings & Reviews

Awesome yes it was the best experience of my life at Best Buy

I always get a geek squad protection plan. Last time the back panel of LG went out and all images had such a strong blue hue. They came and looked at it then gave me a credit to get a new tv.

Great and helpful. Knowledgeable and friendly. If you have questions they have answers. If they don’t have an answer they’ll look into it.

Hopefully we wont have to use it. But price was decent and worth a little extra.

the tv works perfectly! its nice and loud. the best part is speaking into the remote for assistance

Warranties are always a plus in my eyes and overall good for business and that’s a 10 in my eyes

Worth the money and would do again I would recommend

Geeksquad is worth it when you buy often from best buy

Excellent subscription I love it and use it a lot they help with everything

Very helpful and easy! Tv would not turn on and they came in to replace it!

Excellent service and response when needed. Replaced a TV that quit working.

I've used several geek squad contracts to service my products. I haven't had any issues and the service level and response times have been great. The technical support and competency level is very good.

Had geek squad on my samsung fridge and it really paid off(twice). You should definitely get it for large applicances asstuff isn't made like it used to be....and these nice things are very expensive when they break.

The geek squad was called out our vacation camping area to diagnose and solve a problem that I was having getting my newly purchased television connected up in my Airstream trailer. They showed up and within approximately 30 minutes they had my TV hooked up and we’re out of there. These technicians were very knowledgeable and professional. Thank you Robert w. & Sandee Ott

Great smart tv. The interface is smooth. All apps work perfecty fine. Wish it was a little brighter. Would recommend Apple tv for better picture quality

Glad this is an option they are great, any services need 10/10

Had some a problem arise with a product. Geek squad took care of it immediately over the phone. Unfortunately had to replace it but they did it fast and without any problems at all!! They exceeded my expectations!

Great deal for dealing with my computer and issues and new parts.

Great TV. I've had other large TV's but this one is pretty good. Very light and pretty easy to setup. The color black comes in pretty clear and doesn't blend in with everything else.

Really good service and nice to know I have something to fall back on