Customer Ratings & Reviews

I bought tv mount and set it up on the wall by my self. Geek squad thank you.

he did really good mounting my tv and taking the old one down

Good TV with very good resolution and a good experience.

I always get a geek squad protection plan. Last time the back panel of LG went out and all images had such a strong blue hue. They came and looked at it then gave me a credit to get a new tv.

Never get anything without the coverage!! You usually have a couple of weeks to buy coverage if you can’t right away!!!

Agents came in assessed my TV and because it was under created a ticket to have it exchanged for a working and newer set. I purched an extended warranty for the new TV as well. It is a financial lode saver.

It is worth the extra price for the extra warrantee. Highly recommended.

Can’t go wrong with this coverage.Even a minor repair would likely far exceed the cost of the coverage. Based on knowledge and professional activity installing the television, I am confident that any repair would go seamlessly (hopefully this will be moot)

so far the best tv ever, the best beautiful picture I've seen in a television and the 55 inch is a great size.

When covering electronics items that are difficult to have repaired getting the GeekSquad warranty is a must. For the cost it can save the purchase value of the item covered. It has allowed me to upgrade one of my items with a much more capable replacement.

Geek Squad Protection was well worth the money! It comes with little extras that you just don't think about. They not only installed my TV(believe me, the owner's manual left out a lot of steps), but they hauled away my old TV (there is normally a fee for this). The agents were knowledgeable, courteous, and took the time to explain all of the features of my new TV.

Just got my new tv. Was using an older 1 given to me and it went out. I made sure to buy the protection plan so if something happened I knew I'd be covered for any help I'd needed!!

Floor staff uplsold me to the 5 year protection plan. Hopefully i dont regret it

Haven’t had to use it and hopefully won’t but it’s nice to know I’m protected should I need it

For the price worth it. Protects against basically anything i think

Delivery came on time and they brought it up to my apartment on a third floor walkup. It was one of the hottest days this summer and I really appreciated the service. Communication was very good with updates on delivery status as well. TV is light and thin. Unboxing and getting it out of the box was very simple. You'll see what I mean :)

I favor buying from Best Buy largely because of their Geek Squad for technical questions!

In love with the sound bar. The bass is amazing. I have it for my bedroom, bass shakes the whole room even on a low volume.

Bestbuy technically support is the best Geek squad is very reliable

We had a 5-yr plan w/ our previous TV and it really paid off when it went out and was unrepairable. Thank goodness we purchased the plan. Customer Service staff was so helpful, the GQ was awesome and BB has earned a customer for life.