Customer Ratings & Reviews

I purchased geek squad protection for a previously purchased TV which quit working 2 weeks before the coverage period ended. I was given a full refund with no hassle at all. I recommend paying for the extra protection for any large purchases.

Well, I haven’t had the need to use the service as yet, but when I do I will be expecting to be satisfied.

Excellent picture and sound. I would recommend this TV to anyone. Great quality and very sturdy stand

Glad i got this with a tv purchase, bought a dishwasher a few months later and got free install and haul away of old dishwasher They did send a contractod to install it, they put a screw through my counter top

The only problem with this is it doesn’t take over until my TCL warranty goes away. So I paid for 5 years but will only get 4? Kinda crappy especially since TCL is hell to deal with and now I’m stuck with a defective TV until the warranty I paid for takes over.

Get the warranty my 75 went out 4.5 years in they came out checked it and within 2 weeks i had a brand new one hanging on the wall thanks bestbuy and thanks Geek Squad

Best Buy has top-notch sales and service. I have not had a problem since I’ve been purchasing everything from TVs to refrigerators to microwave oven. I totally recommend Best Buy

Good value, reasonable cost, but could be made better with a "no use" small rebate. If you do not use the insurance at all. They rebate 25% of the cost in gift card value? This would add value and make the insurance even more attractive.

I am happy the geek squad protection plan was purchased. This purchase will give me peace of mind in case something happens to the television. Even though the television is new sometimes things happen unexpectedly without warning. So having this will eliminate any uneasiness of this purchase. I would highly recommend this to anyone.

The original TV and delivery went flawlessly. Somewhat disappointed in taking nearly the entire week for replacement.

As this was a gift to my mother I purchased the warranty so I could have someone go to her if the item needed repair. This makes everyone’s life easier

Not really sure I haven't had a problem so I can't really give an accurate review.

I always buy 5 year Because of the size of the TV 65" Sony

Best buy and geek squad have the best warranty hands down.

Bought my dad a new TV and there was no doubt that I was going to purchase a 2 year protection plan. I have purchased a tv in the past and did not get a protection plan, after my 1 year warranty was up I started to notice screen burn in...needless to say there was nothing I could do about it. Not no more, that will never happen to me again. A MUST HAVE!

Best warranty for the insignia tv. Really reccomend.

Best Buy services is above par and I highly recommend purchasing their warranty

Best Buy services is above par and I highly recommend purchasing their warranty

I just bought this Samsung - 55" Class Q80T Series QLED 4K UHD Smart Tizen TV and wanted to feel extra secure so purchased the 5 year warranty plan. Hope I never have to USE it but if so ok I'm ready! From the past experiences I've had with Geek the SQUAD all went well when they came to my home to Calibrate my TV. They took their time and were very thorough.

I would always recommend the protection. You never know when you will need it!