Customer Ratings & Reviews

We purchased this just in case of technical issues or difficulties with our TV unit. Its better to have a back up on top of the limited warranty and I believe it is easier and convenient to schedule a service with the geek squad compared to the actual warranty company. At least that's what I heard from the actual agent as a tip of advice.

I bought a 55"and a 65" SONY TVS.And then I also had them delivered and mounted.and then I got the warranty for both for 2yrs.I am 100%happy

Love the piece of mind. This is for eighteen year old granddaughter. Gaming, movies, constant use. Protection gives piece of mind

Best protection for any electronic devices , good prices for coverage

Works amazing definitely will be recommend! Also service was amazing!

I have used the Geek Squad for many years and am so very happy with the service they provide. I am not computer savvy, but I don't have to worry about that. I get help from Geek Squad at my Best Buy store, online when I chat with them, or over the phone when I call. How covenient is that! They even bring the "tech lingo" down a few notches so I understand what they are trying to tell me. Couldn't live without them!

I just added to protection plan they did not install. And it was installed by me.

I always purchase the Geek Squad protection on consumer electronics if the cost of the product is substantial, or if the protection provides for cleaning, replacement, etc. I have used Geek Squad protection a couple of times and was satisfied to receive a replacement product through the local store without having to wait for one to be shipped from a replacement service center, or having to wait for the non-functioning product to be evaluated.

Great service to have in anything you may need to have repaired

I used geek squad before never had any problems thank you

Produce works just as it should. No issues and customer service was exceptional. I will continue to use Best But gor all of my electronic needs

Look forward to utilizing their services if needed in the future.

Usually I don't get add on protections except at Best Buy. I trust that they will honor their products. Years ago, I got a defective drive and I was offered either my money back or a brand new one. Since then I've always gotten Geek Squad protection.

hope to never have to use them for no reason to to

Haven't need it yet but the best buy employee helped me understand the value of this, especially for OLED TV long term. Worth the price imo

Absolutely worh thw price. The tv i had the protection on went out, and the plan covered it completely. I'm currently trying tonadd the same protection plan to the new replacement tv.

Great product/service need for my new tv. I hope nothing gose wronge incase

I used to be against extended warranties with the thought that it was just a waste of money. Then I married a woman that thought she could fix anything herself and typically did more damage. Now I buy the Geek Squad warranties on everything I purchase with implicit instructions that if it breaks, schedule maintenance!

It provides a piece of mind, when buying high end items. Manufacturing warranty is great, but doesn't always cover everything and takes a lot longer than a ride to bestbuy.

. I will also be purchasing the protection for gifts for my parents so they can also have the same piece of mind. I purchased this back up plan in connection with one of the TVs that I use for gaming and watching streaming movies It is great to know that I can have the peace of mind that my item will get fixed if there is a problem.