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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30816 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 203 Showing 4,041-4,060 of 30,816 reviews
  • Rated 5 out of 5 stars

    Glad to Know The Geek Squad is a call away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used the Geek Squad for the TV , I am relieved to know they are a call away. I did use the Geek Squad for my computer an its was SUPER easy and fast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    highly recommend this business.” “Their customer service is second to none.” “The product quality is consistently outstanding, exceeding my expectations every time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service!!! My 3 rd policy. They are quick to respond!!!Johnny on the Spot!!So to Say!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan is a MUST!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this protection plan to cover issues that may arise on my Samsung 4K Ultra Smart TV. It is expensive, but I believe it's worth it; this plan gives me 5 years of protection for my tv, which is necessary because the tv is also expensive. If my tv malfunctions, they have to fix it for free or replace the tv. This protection is a must-have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv refund

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gave me a refund for the prior tv that stopped working. Got a better one. Communication could have been better, the tracking and phone service was not the best. Had to go to the store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product of choice, a need for kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use this yet and the tv is holding up just fine. But it’s in a young child’s room so the cost for peace of mind that whatever is broken can be fixed makes the value worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv was wonderful while it lasted my home had electrical problems when we have high winds and it went out but the google tv was great and iam going to get another 1 when i can crisp and clear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mind protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchased an expensive TV I ended up purchasing this as well I’m so happy I did not have any problems with the TV and when I ended up going to sell it I almost got all my money back this is one of the things that she definitely need to have just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great promotion!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the tv. The picture it’s crisp and it was easy to setup.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific install Arrived on time, very professional Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection -A Must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was one day away from being out of geek squad warranty but they honored it and I was able to get a new TV easily. It did take a couple of phone calls and some emails back-and-forth but no one gave me any trouble or pushback. I highly recommend geek squad protection for anyone’s purchases!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect yourself and your products.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy protection with every device I buy. I wouldn't have it any other way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t remember what this geek squad is for but it’s always good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope I don’t have to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    $360 for a $2000 tv. If you can buy an expensive tv or electronic, you can buy the warranty. Go and look around at cheaper services. None compare to what geek squad covers and will fix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product they always are willing to help when u reach out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the 2 year plan when I bought my tv. Hope I never have to use it, but it's there if I need it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Haven’t had to use the protection plan and hope I.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I f I ever need t use the protection plan it’s nice to know it’s there and well worth the money. I’ve checked out what other plans offer and this goes beyond all of them and it’s nice to know they stand behind their products like they do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must get if you want to get the absolute most from your tech or appliances. And hopefully you dont need to call on them for much but its great to know they got you when needed. Always helps to have pro on call.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best plan ever for tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love purchasing this plans. You never know what can go qrong with an electronic devide. All thw representatives were kind a d help me through out my plan with Gsquad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My lg tv broke after 3 years, luckily I had geek squad, they could not fix tv so gave me gift card for what I originally paid and used it on new and better tv….I always get geek squad, no brainer

    I would recommend this to a friend