Customer Ratings & Reviews

I purchased the five year warranty on my expensive new flat green 60 inch which was highly recommended by the geek squad, and sales team

So far I have not needed their help but nice to have them as a backup plan. First TV we purchased had a problem and we thought we didnt know what we were doing but Best Buy was great to help us return it and get a replacement. Replacement TV is great and was easy to set up

Having access to support from Geek Squad agents is always a plus!

I bought this protection plan for my new 32" TCL Roku tv. It was quite affordable and gives me peace of mind. I have never had to use a bestbuy protection plan in the past, even though I have purchased them before. I'm just glad they offer them.

The geek squad is also so helpful with computer and tv repairs.

Never not get it. got it many times cause its a must have

We purchased our five year protection plan. We had one on our last computer and were very glad we did so. No problem getting service from friendly staff.

Geek squad are always very helpful when ive had a problem with trouble shooting something i dont understand. Thwy are very professional.

Must have! Offers a peace of mind for the next 5 years

Great manager in Geek Squad Manager support. She went beyond to help us out

I bought this TV Warranty to go with my Insignia FireTV I bought during Black Friday. It was not expensive and will cover my TV for 5 years. I hope I do not need to use it, but if I do, it is good to know it is there. Thank you.

We picked up the television and installed ourselves. Super easy, except for configuring the television remote with the cable remote volume.

good tv , great picture. wonderful size not too big or too small

Just bought a 58" Vizio 4K Smart TV, and added this 5 year extended IN-HOME service warranty, for $99.00. We have Geek Squad Protection on ALL our Best Buy products.... laptops, tv's, cameras, etc. Haven't used any of the warranties, yet, but they are in place, if necessary. For a $500.00 tv, that's only $20.00 per year..... pretty cheap "insurance", huh?!

When you bit electronics I don’t think there is an easier process than dealing with Best Buy. So for me it’s a no brainer on a product over 1500 bucks.

Hopefully I will not need to use this service, but it is always bestto be prepared and it covers 5 years, so that is great.

They have never let me down! My TV that was less than a year old broke down and I sent it in to get repaired, when it couldn't be repaired they offered to replace it with a newer model or a gift card for the amount I paid for it. I opted for the gift card and was able to purchase a larger TV and only paid the difference! Always happy with them!

The Tv was changed when i returned it cos itwas damaged

Worth the satisfaction of knowing that I have my stuff protected, especially because I purchased an open-box item.

Worth the satisfaction of knowing that I have my stuff protected, especially because I purchased an open-box item.