Explore the latest Back to School techShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30818 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 240 Showing 4,781-4,800 of 30,819 reviews
  • Rated 5 out of 5 stars

    GEEK IN, DON'T GEEK OUT, PROTECT YOUR PURCHASES

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 5-Year Standard Geek Squad Protection Plan Is a Must -Have And A Masterpiece, The Plan Provides Adequate Timelines To Service And Protect Your Best Buy's Purchases And Assets. I Geek In, I Don't Geek Out !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv, very bright and colorful. Easy manageable operating system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD AT BEST BUY

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK SQUAD it always a great servicevto have for purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Realistic protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope to never use but wish I had bought it last time when my tv started playing up after two years and I spent a lot more to get repairs completed.this time there won’t be any issues hopefully or it’s less than a dollar a week to guarantee resolution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must when you spend big $ for TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I was thinking I would self-insure myself with my very expensive 75 inch Sony TV. But after reading some reviews about how costly this model is to repair I decided to opt for the five year protection plan for a piece of mine. It was very expensive however, even considering I Purchased total tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always available to help.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't needed them lately, but the Geek Squad is always there to answer any questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and it was a great buy sounds amazing! Recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitly worth the price.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was definitely worth the price and convenience. They arrived punctually and called when they were on the way. They installed the TV and mount quickly and neatly. Very polite and explained everything before leaving.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    Worth the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually I will always add the geek squad warranty. It has paid off many times. Especially on my gaming keyboards and fitness watches.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get warranties and never need them.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you bit electronics I don’t think there is an easier process than dealing with Best Buy. So for me it’s a no brainer on a product over 1500 bucks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs up!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase. I don't have to worry if something goes wrong. If it does I can just pick up the phone schedule an appointment for the Geek squad to come out. I leave it to the professionals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV return

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my TV in 2021, and it started to act up, and the screen started dying. I took it back to Best Buy, and they returned it with NO issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliance protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will see if I get any use out of this. I guess protecting a new tv is worth it in the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection at ease.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the protection plan just Incase because of the tv that I bough that I was told was a hold I say tv edition made for Black Friday so for 2 years I’ll be protected if the tv happens to internally not work well so I can get a new one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very excited when the agent told me that am qualified for new TV and I will also get a refund for the difference in price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No problems

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't needed to use this so I am not sure how to give a review.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Piece of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for piece of mind. Hope I don't ever have to use it but have it just incase. Why not when you spend almost $2k on a TV, you want that extra coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind knowing your items are protected.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that the protection plan is 5 years for protection on products that are high priced items. I am happy with the options and the peace of mind that having the long term protection gives you. Very pleased that I purchased the protection plan for these reasons.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad help!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because we got this TV for my parents, we thought it wise to get them the protection package as well! Am grateful we have that safety plan in place for whatever might happen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All electronics needs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent choice I always get protection It really comes in handy.

    I would recommend this to a friend