Customer Ratings & Reviews

Geek is totally worth the price. Definitely has helped me in the past and I will continue to buy it again

This isn't a large screen TV and I wouldn't buy it (or a larger size) for the main viewing area in my house but it works fine for the bedroom for nighttime viewing. It doesn't have as clear a display as my larger Sony but I'm OK with that. I did have to call Visio to get help adjusting the audio settings to work right with my cable provider but now that all settings are correct I no longer have sound issues. For the cost, it was a good purchase.

Whenever anything goes wrong with a product, this plan definitely comes in handy! Not many of my purchases end up without this plan! The service desk is always understanding, and always willing to do whatever they can to take care of their members.

If you're looking for piece of mind. Go ahead and add this. Especially if you're getting an OLED that has the potential for burn ins.

The seller was very friendly and explained everything well.

Haven't had to use it yet but purchased for a tv. Coverage included is good.

I never purchase a television, or in that case, anything of worth without purchasing the Geek Squad Protection Plan. It is a wonderful feeling knowing that if anything were to happen to my television, Geek Squad has my back. They even offer free at-home diagnostics for televisions 55" or higher..

Bought this with my LG OLED and have had to exchange my TV twice! No hassle exchange both times and now have a beautiful TV. Happy with the service and piece of mind.

They mounted it ok just not where my wife wanted it. Not really their faults

I haven't had to use them since I haven't had issues with my products but I can at least sleep easy knowing that it won't cost near as much to repair the item if something does go wrong.

By far my favorite service! They are always nice and helpful. I've just upgraded to Total Memeber

The agents were absolutely great installing the Tv and wall mount. They were of the the utmost professional. They knew exactly what to do and I didn’t have a worry in the world. I’d highly recommend them again for future installs.

My Geek Squad agent, Tayson, was on time and knew exactly what he was doing! Great job, Thank you!

I replaced an older 50 inch Plasma TV with this Sony 55 inch and was completely amazed at the contrast, sharpness, and color brilliance of this TV. Even my Lady Friend enjoyed it that evening I installed it. The installation was easy as well considering how light it is. Now all I have to do is find more time to watch it!!!

I used my geek squad protection several times and have always been satisfied. If they can’t fix it they will replace it. When they send it out they keep you posted on the the repairs and the time frames. That is a plus for me!

The computer I bought from Best Buy never gave me any problems. Despite the fact that I did not use policy, the geek squad answered some questions I had and were very helpful. I had a great peace of mind knowing that I had protection if needed.

Always there when I need help or fixes for my tv so I think they are great

I always get the extended warranty for all my TVs and appliances from Bestbuy. I don't like the extended service of the manufacturer's. Bestbuy is just less of a headache.

I love Geek Squad...it gives me the protection and confidence I need to buy from Best Buy..which is the only place I buy my electronics from.

Definitely worth getting the extended warranty, especially if you have little kids