Customer Ratings & Reviews

The last Protection plan I purchased covered Geek Squad analyzing my tv after three years and decided it was unrepairable. I was able to get a full replacement. Geek Squad protection is worth the added cost.

Don't think about but it just buy it. Worth the price

We purchase Geek Squad for all our electronics, both big and small. This coverage has come in handy more than once and the associates are always very helpful and understanding. Also, if they cannot fix it, your item is replaced! You can't beat that!

Purched the agreement for my television incase something happens to it. 1st ever sony television i have purchased and wanted the extra protection for piece of mind!!

Excellent Service. Definitely It worths the value of the product to cover accidents.

I get excellent service from the Geek Squad whether it's setting up a TV or computer equipment. They're very knowledgeable and very patient with questions. I always renew my coverage since I trust them completely to do a great job.

Great service great price cant ask for anything more. Wow they really know their job. Very nice

I bought this TV for my grandfather and he is enjoying it. Picture looks great for a budget TV. With the price you know what your getting.

It was good quality and service is good , order delivered on time

if you purchase a geek squad warranty, you did a right thing, all that i purchased in best buy i bought along a geek squad protection and its a rewarding thing for me and the products,, they will fix it and the technician is good, a very knowledgeable to the product,, two thumbs up for you geek squad team..

The only protection plan that covers Burn In!! Definitely worth it for peace of mind when purchasing an OLED TV!!

I had the Geek Squad protection for several years and only had to call on them 2-3 times. They were efficient and straightened out the issues over the phone and through my computer. It was nice to have someone who knew how to fix the issues without having to take my computer to the store.

Have yet to need a replacement or help with setup but I appreciate the option

Don’t risk it. When you buy a TV most of us expect to have them for multiple years because it’s an investment. Get the warranty and protect yourself for the future of your TV especially if you’re buying OLED because it covers Burn In.

The Geek Squad warranty is the greatest thing ever! It has saved me money and hassle more than once. Best Buy and Geek Squad have taken care of me when I had my doubts that even they could cover it. I would never buy anything without the warranty!

GS always great. They are always great. I have had them come out for a few different appliances, my dryer more than once.

Don't know haven't had to use it. Thats a good thing

I was able to get my tv worked on quickly and effortlessly at my request. The moment they realized it couldn’t be fixed I was quickly given the option to replace my tv and buy another protection plan for the new one. Everything was in a timely fashion and made to be quick and painless

I think it is a 50/50 thing when it comes to warranty and Geek squad. The tv is expensive under a good discount. Getting a warranty is not a bad idea. Seriously what if…! Just like to be on the safe side.

It’s a warranty! And it’s for 5 whole years! I mean, it’s pretty self explanatory, but if you get an oled tv it is important to note that this does cover the burn in effect that sometimes happens from static images.