Customer Ratings & Reviews

purchased this just incase i need it to protect my items hope that I don’t have to use it but better to be safe then sorry

Very good, brand very good quality, all very good,

Have not used it yet but past experience with Greek Squad was always helpful and good

The warranty seemed worth it to me since I am unsure of the TV brand quality in the long-term.

Worth having when buying any electronic merchandise from Best Buy, just to cover yourself. We had a Sony 55" Tv that blew up after four years, and we got a new Tv because we had the extra protection in warranty.

We had black lines on our Samsung TV so we called and they arranged for us to have a new TV delivered and installed and the old one taken away. It's based on current value so we ended up choosing a larger 4k Sony and just paid the difference. Customer service was really easy to work with.

I had a TV that went out and I needed to get it replaced. I called geek squad and they came out and replaced my TV for me so I do recommend getting a protection plan.

The Geek Squad subscription is recommended for large purchases in the event that something goes wrong with the item.

Have never had to use this other than once and it was prompt and effective service. Geek Squad technician knowledge levels are actually pretty good and my theory is to buy a model level down and pay for the extended warranty through this service

Replacing 18 month old TV that went irreversibly to black screen.

Tv failed after 4 years and the 5 year geek squad warranty refunded the full amount which helped me get a C3

Nice to have extra Warranty for items you buy, but the Prices for the Extended Warranty have INCREASED DRAMATICALY.

We had to have our 60" television set replaced twice within the first few weeks, as the vocal was totally out of sync with the picture. BestBuy made this an effortless process.

Decision to jump in such a great deal was the best choice, great deals everyday.

I've purchased the two years protection because of economic reasons, but when it time to renew I will have that option. Hopefully I will never have to use it but I'm glad it's a option for me just in case I do.

I love the fact I can just come in and get a replacement no deductible no monthly. Just get a new one no questions asked.

I havent needed to use it yet, but its nice to have the protection when i need it.

The warranty was reasonable. Although I have not had to use it, this will definitely be helpful if something happens.

My last TV had issues and thank goodness I had the protection plan. My TV had to be replaced. It was done quickly and the people were professional and well trained.

Havent really used this as i have had no probkems with my product