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Customer reviews

Rating 4.7 out of 5 stars with 30640 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 332 Showing 6,621-6,640 of 30,640 reviews
  • Rated 5 out of 5 stars

    Wow with a 75" TV problem? They come to your home!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives me amazing piece of mind, when it comes to the 75" TV because under the terms they come right to your house in the event of a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hero’s of installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always helping with hands on tech issues. Great customer service skills as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad helped me with the insurance!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very helpful in explaining all the details. This is what you need when buying new electronic stuff!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Additional geek squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With this price and size of TV, From my personal experience would only by the 5 year plan. My last large size TV, albeit a different brand, went bad I literally the week after the 3 year extra warranty expired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    bill

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we havent had to use this service on this product but we have used geek squad service protection on other products before and it was very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this service yet and hope that I don't have to. Appreciate the option though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They fixed my tv problem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eeeh geek squad helped me when previous tv go kaputt. Idk man insurance is good. I need to put 50 characters here

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Important to have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    important to have it! i hear this is a good company

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection plans review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save yourself a lot of money and frustration ; you cant go wrong with a Geek Squad protection plan , especially with those high dollar purchases : )

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I NEED Geek Squad help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had Geed Squad help for several years, but now am a Total Tech Support Subscriber. It is well worth the money, as we have A LOT of Best Buy devices in our home :). The Geek Squad technicians are always helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never Buy without this!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will NEVER own an electronic device without Geek Squad. In more than one instance I have had devices quick working and they were completely replaced because of Geek Squad. Help with set up or issues is also AMAZING!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 70" 7 series protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protections I wouldn't buy without it. I purchased 1 for my last Tv and having this allowed me to get a replacement when the first Tv went down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to figure out how to work and downloaded all the apps I like so far. Enjoying all my free shows still. Haven't had to call them yet but good to have thr protection just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad warranty is very good. I had one on my last TV and this is a replacement under that warranty. Absolutely no difficulty with company after they verified the TV could not be repaired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs. Ashe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent didn't connect the TV. We love our TV but I do have a question if you don't use your warranty do you get money back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use the protection plan but it gives me peace of mind knowing that my very expensive TV is covered for 5 years if anything go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use the protection plan but it gives me peace of mind knowing that my very expensive TV is covered for 5 years if anything go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help when I get stuck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the Geek Squad protection for your TV & computer is like having AAA for your car. I would never leave home without it. There have been many occasions when I have contacted the Geek Squad to clear up something. They are very supportive & helpful and always available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a chance when this TV went on sale and wondered why, Well happy to say I have had no complaints so for and what a great pic with so much detail, Not a lot of 4K out there yet but the up-scaling from even standard DVD and Blue ray is really good. Great pic and easy to use tv

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    One Time Only

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I learned something about Best Buy's Geek Squad Protection recently. It's only good for one-time repair, or replacement. I presumed (in error, apparently), that my 2, 3, or 5-year protection, covered me for the duration of the stated period. In a recent transaction, where a TV required replacement, I learned differently. Advice: Pay close attention to your return policy; the date of purchase (even if paid for at the end of a business day, or at closing) counts as ONE day! Also, be sure any discounts (price-matching, sales, Reward Certificates...) are taken before you pay for protection, as the final cost of the item determines (within preset ranges) the cost of protection for a given period. As to whether, or not, I'd recommend this option to a friend, I'd suggest buyer beware, or just "be aware", and be informed.

    I would recommend this to a friend