Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 30640 reviews
(30,640 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Wow with a 75" TV problem? They come to your home!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gives me amazing piece of mind, when it comes to the 75" TV because under the terms they come right to your house in the event of a problem.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Hero’s of installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always helping with hands on tech issues. Great customer service skills as well!
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
geek squad helped me with the insurance!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were very helpful in explaining all the details. This is what you need when buying new electronic stuff!
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Additional geek squad warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With this price and size of TV, From my personal experience would only by the 5 year plan. My last large size TV, albeit a different brand, went bad I literally the week after the 3 year extra warranty expired.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
bill
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.we havent had to use this service on this product but we have used geek squad service protection on other products before and it was very good.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't had to use this service yet and hope that I don't have to. Appreciate the option though.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
They fixed my tv problem!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Eeeh geek squad helped me when previous tv go kaputt. Idk man insurance is good. I need to put 50 characters here
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Important to have it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.important to have it! i hear this is a good company
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad protection plans review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Save yourself a lot of money and frustration ; you cant go wrong with a Geek Squad protection plan , especially with those high dollar purchases : )
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
I NEED Geek Squad help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had Geed Squad help for several years, but now am a Total Tech Support Subscriber. It is well worth the money, as we have A LOT of Best Buy devices in our home :). The Geek Squad technicians are always helpful!
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Never Buy without this!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will NEVER own an electronic device without Geek Squad. In more than one instance I have had devices quick working and they were completely replaced because of Geek Squad. Help with set up or issues is also AMAZING!
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Samsung 70" 7 series protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad protections I wouldn't buy without it. I purchased 1 for my last Tv and having this allowed me to get a replacement when the first Tv went down.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to figure out how to work and downloaded all the apps I like so far. Enjoying all my free shows still. Haven't had to call them yet but good to have thr protection just in case.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Mr
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad warranty is very good. I had one on my last TV and this is a replacement under that warranty. Absolutely no difficulty with company after they verified the TV could not be repaired.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Mrs. Ashe
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent didn't connect the TV. We love our TV but I do have a question if you don't use your warranty do you get money back
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't had to use the protection plan but it gives me peace of mind knowing that my very expensive TV is covered for 5 years if anything go wrong.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't had to use the protection plan but it gives me peace of mind knowing that my very expensive TV is covered for 5 years if anything go wrong.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Help when I get stuck
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having the Geek Squad protection for your TV & computer is like having AAA for your car. I would never leave home without it. There have been many occasions when I have contacted the Geek Squad to clear up something. They are very supportive & helpful and always available.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Very happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Took a chance when this TV went on sale and wondered why, Well happy to say I have had no complaints so for and what a great pic with so much detail, Not a lot of 4K out there yet but the up-scaling from even standard DVD and Blue ray is really good. Great pic and easy to use tv
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
One Time Only
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I learned something about Best Buy's Geek Squad Protection recently. It's only good for one-time repair, or replacement. I presumed (in error, apparently), that my 2, 3, or 5-year protection, covered me for the duration of the stated period. In a recent transaction, where a TV required replacement, I learned differently. Advice: Pay close attention to your return policy; the date of purchase (even if paid for at the end of a business day, or at closing) counts as ONE day! Also, be sure any discounts (price-matching, sales, Reward Certificates...) are taken before you pay for protection, as the final cost of the item determines (within preset ranges) the cost of protection for a given period. As to whether, or not, I'd recommend this option to a friend, I'd suggest buyer beware, or just "be aware", and be informed.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friend
