Customer Ratings & Reviews

65 inch tv that had a problem and it was replaced and delivered . No questions asked excellent service

Geek Squad has always been there when we needed their support and service and we appreciate all!!!

New TVs regardless of price or quality don’t last like they use to. Protect your investments.

I will never purchase an item without this service. It has helped in many ways and the customer service is the best. Well worth the extra money.

Best customer service. Everyone was so helpful and nice. 5 star

We will see how was servic next two years great job.

the geek squad agents did a super job on setting up 65 inch tv. they explained how to set up the apps. I am very satisfied. Ron V

So far excellent ! Need a new remote wondering how fast I will get it

The Geek Squad guys are top notch and professional. They also took the time to show me how to use the remote and made sure I could go to my Roku and also my BluRay player. I would not think of investing money in a new 55" HD TV without a five year protection plan.

purchased this 2 year warranty for really great price. Will save me from any hassle should the TV malfunction in the future. geek squad comes to your house to fix it for this size of tv ( for smaller you have to take it to them that is what I was told). I have not needed it yet.

This extra coverage provides us with lots of peace of mind about our purchase. Not expecting any problems but relief to know that Best Buy will take care of it if we have a problem with this TV.

I have had this coverage on all my tv's and the few times I had to use it the service was excellent.

I always try to buy this plan on all of my purchases. Now, if my mother-in-law's TV breaks down, I can get it fixed for her.

I have had excellent experience with geek squad protection plan

Totally worth getting the Geek Squad guarantee. Anything that happens to it the Geek Squad is there.

Buy Best Buy protection plan with Geek squad if you are buying any expensive electronic product. You never know what wrong goes with electronic product. Geek Squad gives you that safe guard in what if moment.

When purchasing a $2000 Tv, always get it covered, Best Buy’s protection plan is supreme, even if your tv gets damaged in those 5 years and they fix it, they will still cover you for the remainder 5 years.

My old Samsung tv died 9 days between the 5 year protection plan and I got a free replacement that was a substantial upgrade over my prior tv. I always buy protection plans for larger purchases and it really paid off!

It is very nice that Best Buy gives the opportunity to get a 2 yr or 5 yr warranty

I have gotten this before on previous TV's & it was very handy when one of them lost video rather early in it's usage. They were unable to repair it so I received a new TV in replacement.