Customer Ratings & Reviews

I purchased a plasma TV several years ago and it stopped working a couple months before the warranty ended. The plan ordered a new part and fixed my 5 year old TV making it essentially brand new. The one downside was it took about 2 months for them to get the part for the TV.

It was really easy to install. They emailed me the warranty.

Easy set up. It was affordable and lightweight. My kiddos love it, easy to navigate.

When purchasing an expensive item from Best Buy, I always purchase the Geek Squad Protection plan. I've had several items under the Geek Squad plan replaced with no worries.

the Geek Squad are always very knowledgeable and helpful with any issue I have ever had. I have always purchased this with any TV I have ever bought from them.

LG has great picture and value. Was worth the short wait on black friday.

I haven’t used it with my TV purchase. But I have used the warranty before on my Washer Machine and they sent a technician to fix the problem I had. I had good experience so I purchased it again.

Free in home service for tvs that are over 45 inches. Granted manufacturers like samsung do the same thing but only for the one year that they offer their warranty for and they do not cover electric surge damage. no brainer when you are spending so much money on a television

The Geek squad team was very willing to help when our television stopped working.

I'd recommend an extended warranty with any electronic device. Especially a tv or computer.

The Geek Squad always does such an amazing job with any issues I’ve encountered. Their customer service is TOP TIER!!

Dad loves it! Easy ordering, fast shipping amazing experience

Lets hope I never have to use it. I'm glad I have it just incase I know I'm covered.

James was professional, knowledgeable, helpful, and friendly in setting up the internal features of the TV.

Had previously bought the extended plan for my 82" samsung. Luckily i did cause tv went out within 3 years. Tv was replaced with no hassles. Bought another extended warranty for this new tv.

I have purchased this protection on several of my Best Buy products over the years and they have replaced one of my TVs and assisted me in troubleshooting and/or repair of other electronic items. Love it!!

The agents are very helpful resourceful and very knowledgeable and keen to help your needs

Have not had to use yet, but have in the pay and had good success with repairing my devices

FINE I WISH YOU COULD GIVE ME LEASONS ON HOW TO DO IT THE CORREC WAY INSTEAD OF ME BEING LIKE A FIRST GRADER

I've been a long term subscriber to geek squad so this was a no-brainer