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Customer reviews

Rating 4.7 out of 5 stars with 30640 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 338 Showing 6,741-6,760 of 30,640 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are quick to come out for a service call. Keep you updated when they will arrive. Guys are friendly and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The support team is so quick and caring and follow up to make sure everything is good and the problems resolved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is always there for us

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With all that can go wrong with these new TV's, why would you not buy a 5 year protection offered at such a reasonable price?! Best Buy's Geek Squad has always come through for us, in person and on the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great add on for coverage for any item just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff were very friendly and very knowledgeable and werent pushy for sales.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty service is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad agent was informative and explained everything so I could understand recommend a warranty for everything well worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope to never use it. But if I do I know am cover.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any time you buy an electronic device, it’s better to get an extended warranty. No worries on extra costs for repairs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    5 YR Protection Plan just incase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 5 Yr Geek Squad Protection Pan for my Purchase just incase the worst happens and I need to Repair or have the Item Replaced. In my Opinion I think it was expensive for a 5 Year Plan. Also, it has many Restrictions that is in Fine Print that it does NOT cover. But in my opinion I paid so much for my TV I wanted to be Safe and not sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Techs on the go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable people who work to get whatever problem solved within your contract. They are there when you need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the security knowing the items i buy from best buy is protected. Geek Squad is so helpful with setting up my devices & to help me when i have a problem & i come into the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv works great and has a clear picture, I bought it for my brother and he is very happy with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Stands

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV yesterday. Unable to mount the stands to the TV either the screws were to long are the mounting holes are to short.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance for Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not use the insurance and hopefully I want have to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The GEEK SQUAD ROCKS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These GEEKS have delivered us to the line time and again!! If they cant fix you up they’ll get you squared away one way or another!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    When I used it once they were there immediately

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Geek Squad protection for 5 years for my 50 in Insignia TV. I do a lot of business with Best Buy and I've only had to use it once in the past but for $55 for 5 years you cannot go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ask me again in 5years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nopefully never needed. idk why companies want reviews ONLY weeks after a purchase, at least send another review link 1-2 year after.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just recently had to go in for service on my kids Nintendo switch , I book and appt on line it’s was super easy it save me time , and they returned faster then they said they would.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has been working hard for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good and interesting to watch. High quality tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it at all, but it's nice to know it's there in case something terrible has it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the warranty and the replacement was quick and easy.

    I would recommend this to a friend