Customer Ratings & Reviews

A must-have with today’s technology. As senior citizens, it was an important addition to our purchase.

I love the fact they offer alot of different services!

Simple advice from a geek squad representative helped me complete the set up on my own.

I purchased a 5 year plan when I bought my tv. However, I had to ship my tv twice before they were able to fix it and I had to pay $92 for the repair. What’s the point of purchasing a plan when you still have to pay for repairs?

Unless you dont invest in added protection on your purchases

Worry free service and protection. Helps to have a technology person to help you. More important is not to have a surprise repair bill. Replacement policy is next to none.

Best Buy's customer service team is exceptional. They treated us like royalty when we returned to non-working laptops for refunds and again when our online purchase was messed up. They resolved all of our issues immediately and fairly. I couldn't have asked for better service.

Warranty is amazing cant buy new stuff without it. Geek squad has been very helpful thanks guys and gals

At first was not sure about taking the Geek Squad protection but now I have to say their staff is excellent, the service is quick and well done and it is nice to know if something does go wrong with my product they will tend to it in a professional, respectful manner

I haven’t used it yet but in my opinion, it is a must-have.

My TV was broke and they explained what needed to be done or gave me an option for a gift card. I was very satisfy with my option.

Every time I purchase any technology from Best Buy (TV, laptop, ect..) I would always purchase Geek Squad protection. In case anything happens, I would always stay protected at all times. I would definitely recommend buying Geek Squad protection for every purchase you make.

best buy and their employees are always taking care of me , thats why i keep going back. love this place and their people.

It's always worth protection just in case. My t.v. had a dead line of pixels and Geek Squad was super fast and nice to come help me return the t.v. for a refund. Waiting on Samsung's 2021 micro/mini l.e.d.'s.

The team came as planned removed old stove had new one up and going in less than 30 minutes great service and experience.

Geek Squad never used but heard a lot of good just hope I never need to use the service.

love the Geek Squad. They really have saved me Alot of times. They have saved my computer by either doing major overhauls or helping me over the phone with computer issues. Great techs when needing home service.

Send a warranty price is perfect. Discovers everything.

If you're buying high performance equipment, this is worth it. I've had several TVs and items have failures and working directly with Best Buy/Geek Squad is far faster and easier than with the manufacturer.

5 year warranty. Great offer for this 58 inch tv. Love the extended warranty of 5 years.