Customer Ratings & Reviews

literally worth the money its an amazing investment.

This was a great starting surround sound. I have not had any issues until recently with the sound sounding a bit off but overall a great surround sound.

I'm hoping I don't have to use this GSP but if I do it's in place. I had a protection plan before for a Samsung Plasma and it came in handy.

I always get Best Buy's extended warranty on anything over $250. My Samsung 75" flat screen croaked 4 years into the warranty, and as a result, more than paid for itself.

Look if you’re going to buy expensive products them be smart about it and protect them with Geek Squad

Haven't used this yet probably never will but it's a good thing to have just in case

Good product, recommended, very useful, I will buy it again, well recommended.

I have purchased the Geek Squad protection with every tv I've ever purchased from Best Buy. Thank God I have never had to use it. Just knowing that they will be there to help me is a comforting. You insure everything else. Might as well add protection to 1000+ investment.

Manager was very informative at the store in helping me to choose this service plan.

I always buy a warranty for my television! You may never know what could happen! I bought 5 tvs and had to use the warranty 2x it will take about less then a week to get a new TV as soon as you call

They handled my tv with care wonderful people I like it

Love that you can spend a lil extra money to make sure your stuff is covered incase of something stupid happens

Recommended for any purchases just for extra protection

I guess is a good protection because I haven’t used yet

I don't ever regret the extra protection! i bought a plasma a few years back and the screen went out 3months b4 the warranty was up (Bummer) the TV was $849 new and Geek squad came out and put a new screen in and cost almost $1200 to repair "Don't forget the Warranty"

Amazing! Reliable! loyal! Trustworthy! Available 24/7! Caring!

I’ve never had to use this service and hope I never do which is why I buy Samsung products.

Worth purchasing as you never know when their assistant will be needed. I've called them once so far and am glad I made the purchase.

It is better to go for what is safe and reliable... they offer you a good policy

The staff was very helpful in finding the product I need. My device is working very well. The agent was very professional. Wearing masking per CDC guidelines. Install my product and product is working well.