Customer Ratings & Reviews

I always get the extender warranty it keeps me protected and gives me piece of mind. First time I bought it 20yrs ago I needed it had it. Never been without it since. Best buy protection rocks.

Haven’t needed it yet on this item, but have used them before and there number one!!!

I got this on my other TV. It had issues 4 years 7 months in. Best Buy refunded my full purchase price. The did not offer the model anymore. So I got the new Samsung to replace it.

Knowledgeable people who work to get whatever problem solved within your contract. They are there when you need them.

This is well-made and functions well. Getting a great deal (of the day) on it only made it better.

Had protection on old TV. When it failed after 3 years, Geek Squad replaced with new same model TV. No questions or hassle.

best buy and their employees are always taking care of me , thats why i keep going back. love this place and their people.

I'm hoping I don't have to use this GSP but if I do it's in place. I had a protection plan before for a Samsung Plasma and it came in handy.

I believe that the price for the cost of the insurance for the tv is worth it!

Have used the Geek Squad twice since I bought it. Both times for installation of appliances. Men are very professional and respectful of COVID-19.. Great job installing and will use them again.

The team came as planned removed old stove had new one up and going in less than 30 minutes great service and experience.

Prompt service. This save me hundreds in repair cost as the tv broke twice in two years . Second time they replaced it

Inlove with the tv has very high details and beautiful colors and works well with my ps5 and very awesome with movies

Like the protection plan on TV which relieve paints when TV is broken after the standard warrenty

very reliable and professional. got the 5 years geek squad warranty for TV and they were professional in first inspecting the TV for the fault and then arranging for a replacement

Haven't had to use it but know of others that have and they only say wonderful things about the level of service they receive and their product fixed or replaced in a timely fashion.

I would highly recommend you pay the extra bucks for the service plan became the cutomer service is by far the best I have ever experienced when problems occurs however without the plan you are on your own ~ not such a good plan on your own

I bought this protection for my new tv. Fortunately the tv never broke so I didn't have to use it. I think for super expensive purchases you might want to go this route, but otherwise I would pass. Most new items come with one or two year warranties anyways.

I had purchased a Geek Squad protection plan for my desk top computer. Computer failed and I took it in to Geek Squad for observations. They said it was beyond repair and gave me credit to get another computer with NO HASSLE. That is definitely a great deal.

I am very satisfied with the product and they explain exactly what you are getting when you go in store to ask more about the product.