Customer Ratings & Reviews

Always helpful and ready to answer any questions that i have had

Good to have in case something deos breakdowns after the manufacturer warranty ends

I think maybe for many TVS this might not be as useful, however, for OLED I would strongly recommend this service. OLED are amazing, but over time you might have burn in. I have not as of yet, but I feel five years of heavy use will make this service worthwhile to have.

I’ve never had to use this service and hope I never do which is why I buy Samsung products.

My Protection Plan covered the full cost of a replacement TV when a repair wasn't cost effective.

Highly recommend purchasing this extra coverage. Makes perfect sense if and when anything were to go wrong with my new tv after the original warranty expires.

The geek squad installed my refrigerator and the water line. I recommend this package with any appliances you buy.

havent had to use it product is excellent but if i do need to use it im sure ill have no issues

Best customer services، easy , efficient, worth it ,100%

I've been a long term subscriber to geek squad so this was a no-brainer

My TV was broke and they explained what needed to be done or gave me an option for a gift card. I was very satisfy with my option.

Has been there to help at all troubling parts of setup, or any issues with my product.

I haven’t used it yet and hopefully I won’t have too. But I know they will do there job when it come to giving me good service !!

I wouldn’t be caught without the Geek Squad Protection Plan on all of my eligible Best Buy purchases!

I buythese pland for anything over $150.00 and when I have to use them, I am happy with the replacement service. I only use them 20% of the time though before they end.

Haven't had any reason to contact them yet but it's nice to know im fully covered

Removal of the old refrigerator and installation of the new one done quickly and efficiently. Great service.

Did great. Had a plan on our previous television and it went out after two years. It couldn’t be fixed so it was replaced by a newer television practically for free so we did another replacement plan.

love that we got this with our TV! Great if we need it and good customer service!

I've had terrible luck with past purchases. This time around, it's good to know that if something were to happen to my TV, I would be fully backed by the Geek Squad. Highly recommended investment.