Customer Ratings & Reviews

I haven't had to use this service as of yet. I was able to mount and set up the TV on my own. Got this in case of defect that needs fixed.

Definitely worth getting the warranty package. We had the same TV blow out on us from another store after 3 Months. Without the protection plan from here, if this happens again, we are out of luck.

Always great i love GS, worth the money. It is a good investment

Haven’t had to use this yet, but I hope if I ever needed it as easy as they make it seem

Normally would not get the extended warranty but did in the past and it paid off big time when I had an issue- ended up getting a new TV and install for free.

good and courteous service. easy to access without any problems

I love the comfort of knowing I have geek squad protection with all my products. Knowing that they will come fix it or they will replace it is good to know

I have experienced trouble in one of the appliances I have bought in the past. Luckily, it was covered by warranty. Geek squad was quick and easy to respond to my claim.

This squad is amazing. If you have any problems they fix it. And they do it in a timely manner. They are respectful, and very knowledgeable.

They are awesome never had problems with geek squad

Haven't got a chance to use it so far but I hope i may not need to use it as the TV is of good quality, let us see what happens, but it is a good insurance policy to have this as it is pretty cheap when compared to the coverage

Nobody connected my tv. But they had very good customer service.

Had to return a tv. They were great. When they couldn’t fix the issue we got credit for a new one. The warranty is awesome Staff is WONDERFUL and knowledgeable

Best plan for the future, outstanding customer service and help!

Bought this for new TV. I had to use geek squad for TV I replaced. They were great didn't have to wait long for appointment came to my house. They found the problems right away very friendly and informative

Super helpful in every aspect, always there to help

Always worth buying this extra feature. If something was to happen and they cannot resolve the problem they replace your part for you

Amazing for the price, perfect for my apartment, sounds great

Great piece of mind. I have had to the use Geek Squad on several occasions and it has always been a positive experience. I cannot imagine buying an electronic device from Best Buy without Geek Squad protection.

I cannot imagine buying an electronic device from Best Buy without Geek Squad protection. Great piece of mind. I have had to the use Geek Squad on several occasions and it has always been a positive experience.