Customer Ratings & Reviews

My husband mounted de rack and TV in the lining room. Love it

purchased for peace of mind sending that much money

Through the years I have purchased numerous extended warranties. Some I never got to use or test. Of Those that I have had the experience of using, most have been disappointing for several reasons. However, for the added cost, Best Buy's Geek Squad's Protection has never disappointed. In fact, I have had several occasions to have to use the Protection Plan's I have purchased and never been disappointed and in fact, the results have surprised me at how great the coverage is. If you get anything from Best Buy that has a extended Protection Plan, I recommend it whole heartedly!

Haven't had to use this and hope we don't have to, but it's there if we should need it. Gives peace of mind!

I’m confused about the returned note… geek squad guys requested for the exchange of the tv… we end up getting a different tv and paid extra and that’s fine but was told we can’t transfer the protection we paid extra to this new tv… we paid for 5 yrs protection and it’s only over a year and problem arises..

As electronics get more and more complicated and how susceptible they are to conditions it give me peace of mind. I recently had a 50" TV repaired in home by Geek Squad on the plan. They were quick, efficient, and fixed the issue. Without this plan I would have been out an expensive TV after only 2 years. I don't get this on everything I buy. But I buy it on a lot of electronics. I don't always use it. But without it I would have been out more money than the plans cost me.

i have never used this service before and i hope i don't

Geek squad has helped us a few times when we had problems with a device.

Guys helped me bring it in and offered to mount but I already had a guy for that. TV is awsome

Friendly and great job done corner of the TV perfect in the living room great view for everybody

This is a pretty, good protection that I used for my new PC setup

I love this tv..Picture quality is beautiful. The sound is wonderful

The service is good and they are very professional.

Great product !! Hope I never have to use it, but good to have.

I purchased the 5 year protection plan on a previous tv. At 4 years and 11 months, the picture started to go out. Geek Squad was fast to come out and diagnose. Unfortunately, they didn't make the part anymore to fix it, so they gave me a gift card for a comparable tv that is 5 years newer. It was a no brainer to buy this protection for my next TV.

Always purchase the protection. It’s quick an efficient

Worth it to get for insuring your more expensive purchases. Every time I ever had an issue with one of my electronics geek squad was incredibly helpful and fixed the problem.

The agent was amazing. He really got everything taken care of, the part that was to be installed was not the problem. He got it worked out. Got a new TV. They brought it to my house because it was over 42". And took the old one. Glad I paid for the warranty. Was worth it for sure

You only need to read the terms and features for these Geek Squad warranties to see how beneficial they are on top of your manufacturer's warranty. Above and beyond. Most of us carry the insurance plans for cell phones each month as a "what if scenario," this is no different for high end home entertainment equipment. For less than cellular insurance and no "deductibles," this is a must have piece of mind. Better to have and not need, than to need and not have.

Have had nothing but great experiences with geek squad services from delivery to repairs never any hassle