Customer Ratings & Reviews

This right here is a must have. They brought in my TV and it had a crack in the middle of it and I called them and they came out the next day with a brand new TV. They didn't ask a lot of questions they just replaced it they said my warranty was good and it was here to help me answer me if I had any problems or complications called them and they will take care of everything. Having a warranty on your stuff that you purchase at Best Buy is the best thing that you can ever do.

I brought a insignia TV 2 yrs ago and recently it died on me but thanks to geek squad they did what they could but it was dead. But did help with my questions and help me understand my options and where to go from there.

Date: 04-13-2024 When purchasing an expensive item (TV, other) I would get the additional extended coverage and the Best Buy Total Tech subscription so as to ensure you are covered. R. Stewart

Glad I bought it, haven’t used it. Hope I don’t need it.

Tv is amazing, and very portable to use in any place

Geek squad is a must if purchasing electronics it really is a life saver if anything unexpected happens!!

Great people to give advice and help you out in anyway

When buying ANY electronics it's always good to purchase the extended accidental warranty!! Better to be safe than sorry, right?? I have spent many of Thousands of dollars through BestBuy and I've ALWAYS gotten protection plans on every product I've purchased. Lets face it, accidents happen and BestBuy has always, literally, covered ALL of my products that have had accidents and I've never had an issue with them replacing the products per the agreements! I NEVER buy something expensive (or not expensive) without an accidental plan. EVER! It's a cheap and must have option in m opinion!

At any angle view your television day or night nice

Worth the extra dollars. Had purchased plan when we bought our wall mounted tv, Samsung 75". After about 4 1/2 years the set started to go bad (white dots on screen). lived with that for awhile, the found the protection plan. Called for a tech to look at the problem, took the units numbers, to find a replacement part. Part was not made anymore, so, the plan replaced old tv with a new one. purchased protection plan again for the new tv..

Fast and knowledgeable Ontime Great service Professional

Can’t go wrong with Geek Squad protection, ease of mind having coverage if something happens.

The protection plan gives the people an opportunity to not worry about getting the replacement or the money back.

To have 5 years of worry-free warranty for a very few bucks just makes enormous amount of sense.

Purchased the BB Geek Squad 5 year warranty as I purchased a new 65” LG G4 OLED.

Geek squad has teally good services techd and preform great chrvjs

The geek squad agents did a great job mounting my tv and hooking everything up plus a some basic training.

I have not needed to use this, but the piece of mind I have makes it worth it.

The Gerk Squad is a AWESOME service i have never had a issue

Absolutely a must-have. The Geek Squad service has always done right by us; be it taking our soundbar to their facility to be repaired or replacing our TV when things started not working. Please do yourself a favor and ensure your long-term purchases have backup beyond that warranty you'll never be able to navigate like Geek Squad!