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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30320 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 207 Showing 4,121-4,140 of 30,320 reviews
  • Rated 4 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good smart TV. I’m happy. I had LG tv before but not smart and this one is a lot better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind: Priceless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing the protection service gives me peace of mind. Hopefully I never have to use it, but if I do, I will update my review with the results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrace Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price for warranty. My Tv is in good hands!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    technically very capable, but neglected by Sony

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 year old product running android version 4 years old (Android 10) and never having received a major update. furthermore, Sony added ps5 remote play support to Android 12+ TVs when their most "affordable" (but expensive!) ps5 friendly TV model which launched years AFTER ps5 is well behind that update version. Additionally... major holes in USB support, you cannot use ANY app other the built in media player for media on USB (it'll ask you to approve permission on next screen then error when trying to go to next screen).... streaming apps perform horribly with long buffer times and never load thumbnails, and available storage capacity is also horrible only allowing you to install at most about 15 apps

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Glucky tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best thing to have on your merchandise when you purchase anything from the store they are the number one when it comes down to take care of fixing merchandise so make sure you purchase a merchandise get that warranty with geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv refund

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gave me a refund for the prior tv that stopped working. Got a better one. Communication could have been better, the tracking and phone service was not the best. Had to go to the store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Won't Buy Without It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been buying Geek Squad Service Protections for every purchase over $250 for 20 years! I've only had to use it once...but that ONE time, I saved the cost of I don't know how many protection plans for how many products! I advise everybody who asks to always get the added warranty protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope I don’t have to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    $360 for a $2000 tv. If you can buy an expensive tv or electronic, you can buy the warranty. Go and look around at cheaper services. None compare to what geek squad covers and will fix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad worth every penny.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the best warranty program out there. They have come to my home twice when a big name device decided to go belly up and they replaced both times with no questions asked after analyzing the problems. I normally do not trust any extended warranty but GS is the glaring exception. I would always buy it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good television great vivid picture. Some occassional light flashes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added protection plan is a good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I will never need this 5-year protection plan for my new insignia 58 inchTV, but if I do, the price of 59.99 seems like a really great investment for additional protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy IMO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have for electronics that get a lot of usage. Plus, I get this for anything I spend over $100 for as I don't like taking chances and wasting money for things that could possibly break. Now if it breaks after the warranty runs out then that's fine with me as I got my money's worth in my opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy IMO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have for electronics that get a lot of usage. Plus, I get this for anything I spend over $100 for as I don't like taking chances and wasting money for things that could possibly break. Now if it breaks after the warranty runs out then that's fine with me as I got my money's worth in my opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy IMO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have for electronics that get a lot of usage. Plus, I get this for anything I spend over $100 for as I don't like taking chances and wasting money for things that could possibly break. Now if it breaks after the warranty runs out then that's fine with me as I got my money's worth in my opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy IMO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have for electronics that get a lot of usage. Plus, I get this for anything I spend over $100 for as I don't like taking chances and wasting money for things that could possibly break. Now if it breaks after the warranty runs out then that's fine with me as I got my money's worth in my opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my 50” flat screen. 1 year later I call them up and tell them somehow my screen is glitched on one side I sent pictures and they told me they couldn’t fix it. So they gave me a free TV. Smaller but it was an upgrade. My flat screen was just a regular tv ended up getting a Samsung 43”

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for a protection plan. Highly recommend especially if you’re forking out a lot of money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad resolved my issue quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had taken Greek Squad protection plan for my 43inch samsung tv. Everything went smooth and easy with protection plan when i hd issues with my TV and exchanged with new tv which is working great so far

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not sure yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't gotten to use the extended warranty...so not sure yet. But... I had a 65" going bad. The manager said they would cover it, but the screen was cracked in a corner. I was ok with the crack, it didn't affect the TV and was there for over a year. The TV started going dark and 'glitching' non stop. I do not believe it was related to the crack at all, but the they would not touch it with any type of damage. So...I really didn't get to see how the warranty works, other than it doesn't cover damage. duh... Apparently there is no damage coverage available on larger TV's at all. Bummer...

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for taking the time out of your day to share your thoughts with us. It’s a big world out there, and it’s great that you trusted Geek Squad with protecting your TV. We’re fans of binge watching our favorite shows and wouldn’t want to go without a TV for too long, either. While Geek Squad Protection for televisions would cover things such as malfunctioning internal components and dead pixels from the result of normal use, it wouldn’t cover accidental damage from handling. The full terms and conditions for your plan can be reviewed at any time at www.geeksquad.com/termsconditions.