Customer Ratings & Reviews

best plan you can buy. Trust me with the way electonics are made now with their useful shelf lives, its best to have extra protection. you will need it

Excellent tv. Love it. Best tv that's i have owned. Big looks gd on my wall

I’ve never had to use this thankfully but I purchase it and out it on anything I get. Id rather be safe than sorry bc I’ve been very sorry before when something has broke and there was not a single thing I could do.

Geek Squad are always Excellent! Very important to have

Usually I will always add the geek squad warranty. It has paid off many times. Especially on my gaming keyboards and fitness watches.

I wouldn’t make a big purchase without buying the extended warranty. My high end laptop went bad and Best Buy reimbursed me with a gift card. Same thing with a sound bar that went bad. Also, I had a tv that went bad from Best Buy and thank goodness I had the extended warranty on it. They give you the current value of the product, not what you paid for it on a gift card. That is way better than being at a total loss.

Got this for my 1st expensive TV. Haven’t had to use it but have used this warranty before for different products. Best Buy does a wonderful job and are quick to respond

Haven't needed it yet ? Insurance just incase Hopefully dont need it

This is a service plan, an insurance plan for any possible issues w/ the equipment we purchased. The actual evaluation isn't particularly valid until such time we have to make a call... then, truth will out.

Worth the satisfaction of knowing that I have my stuff protected, especially because I purchased an open-box item.

Worth the satisfaction of knowing that I have my stuff protected, especially because I purchased an open-box item.

This was well worth the price... we had a lightning strike, a few months after we purchased the TV and they ordered and replaced the Mainboard within two weeks. Works great now.

Geek Squad service and installation is the very best! They are committed and dedicated to providing quality installation and service. The personnel are very professional, arrived on time and even called when they were on their way. I can’t recommend Geek Squad highly enough!!!

Gotta keep the things we love protected. And that’s why I got this. So far I haven’t needed it.

I love how I will be able to get help for the next 5 years. So Thanks!!!

They are always amazing and knowledgable each and evey time I have had to call or have them fix something.

Geek Squad was accommodating in that they replaced my 5 year warranty that was purchased in April of 2017 and gave me a new one that started with my new TV purchased October 2020, they had to replace since my old tv that I purchased in April 2017 was damaged when it was sent to be repaired by Geek Squad.

Awesome service by the geek squad. Great to have because you never know when you will need it.

I have this tv for 2 years without an issue. Easy to and learn. I LOVE SAMSUNG.

Am very happy with how the geek squad works, they are quick to get with business' and take my device to get fixed, they are nice and very helpful