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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30328 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 231 Showing 4,601-4,620 of 30,328 reviews
  • Rated 1 out of 5 stars

    Mix information on power source 110 or 220 or both

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to send it abroad. On Q&A section Westinghouse confirm that it can run on 220v (Picture attached). I pull the data sheet from Westinghouse website, and it says Power Source AC 100V-240V (Picture attached). On the TV itself it is mentioned 120v (Picture Attached). I called Westinghouse, and they conflict their own information on data sheet and Q&A that it cannot run on 220v. What is true Westinghouse?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my mother when she had her new TV set up. She has already used it and the service has been great. I think they helped her set up her hearing aids to connect to the TV and have helped with other functional things she did not know how to do. Very happy with service.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Protection plan

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crucial for any large purchase a Best buy. Always worth it to put protection on your item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I chose the 5-year protection plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    About 15 months after purchasing my 65 inch Hisense TV it developed a problem. Periodically, I would have to unplug the TV and then plug it back in in order to get it to turn on. The Geek Squad was unable to secure the parts necessary to correct this problem, so they delivered and installed a new TV. I was very pleased with this outcome and the prompt service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worry free for 5 years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 years of service at great price. DON't need worry woorry if fail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary five-year warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the five year warranty on my expensive new flat green 60 inch which was highly recommended by the geek squad, and sales team

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad are always very helpful when ive had a problem with trouble shooting something i dont understand. Thwy are very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliability a place you can buy with trust

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents handle my TV magnificently they took it out of the box and plugged everything in for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dont forget your protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection is definitely a necessity and Best Buy is elite and stand behind their sales 100% highly recommended you cant go wrong they offer the best protection for your money vs any other store.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my TV in 2021, and it started to act up, and the screen started dying. I took it back to Best Buy, and they returned it with NO issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank You Best Buy for Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for TVs and gadgets that are unpredictable and have technical issues. Thank You Best Buy by giving us the Best in our Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 year protection plan is great! I don't normally need them, as after doing a bit of research helps me buy a quality product, but if something does happen....you get a gift card for the actual cost of the item that no longer functions to be used for whatever you want from Bestbuy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best store around for electronics awesome employees never had any problems and great service they help you find exactly what you need and looking for. For the right price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grate service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I pick up this extended warranty you never know when it brake down and cover everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent and works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv excellent image quality resolution, I use it to watch movies and play games on my PS5, I recommend it to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guarantee is excellent. Customer service is very good and friendly. Having the guarantee is having peace of mind, I know that my purchase is a protected one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always there when you need them.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We picked up the television and installed ourselves. Super easy, except for configuring the television remote with the cable remote volume.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Won't buy appliance without this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have utilized the protection plan on several items and Best Buy has honored the plan each time. The way appliances are made anymore, it is just smart to get a protection plan on them. There will always be something that happens. Warranty helps me feel better about spending that much money on an appliance or TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FINALLY USED THE SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE AGENT CAME TO SEE WHAT MY ISSUE WAS WITH MY TV HE WAS EXCELLENT IN EXPLAINING THE ISSUES BEFORE ME AND WAS ABLE TO RESOLVE ALL ,I DID HAVE TO UPDATE A FEW THINGS SO I HAD PRE-PURCHASED THE POSSIBLE ISSUE ITEMS AND WAS A GOOD THING CAUSE WE DID USE THEM AND DIDN'T HAVE TO COME BACK ALL DONE IN ONE VISIT,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the five year warranty my TV went bad and they're going to exchange it with no problems

    I would recommend this to a friend