Customer Ratings & Reviews

I had to geek squad on my 65 inch color TV in my computers. They were good anytime I bought a back I had a problem somebody came out no problem. Thank you Best Buy.

Absolutely amazing customer service, very helpful and friendly.. they fixed all issues ive ever had with ease.

Always get the protection!!!! Even when you think you don’t need it I promise you that you will. If you get a horrible power surge and your TV goes out Geek Squad will be able to fix it or replace it so you don’t have to spend a thousand on a new one!

I love it just for the peace of mind!!! I love that I don’t have to ever worry the next two years!!

The 5 year garanty was honored and i got a new tv at no cost only paid for the 5 year garanty

my 14 month old Vizio tv was not working properly and the geek squat came and after a few test their recommendation was to replace the TV . i was giving a replacement # went to the store selected another tv and they deliver the new one and picked up the broken one at no charge ..GREAT PROTECTION PLAN

Would recommend adding coverage , reliable and a good price

The Geek Squad has always been very helpful with any and all my purchases and any issue that I have had. I definitely recommend them.

A must buy. Never had an issue with Geek Squad, any issues was resolved with a replacement.

Purchased for an LG CX 65”. An absolute must for OLED tvs. Had to swap the tv out 3 times and each time was a breeze for the manufacture warranty. Have talked with geek squad multiple times and they assure if i have any future problems, it’ll be just the same.

I've purchased this for previous items and it is a must for the cost.

Any time of purchase big ticket items , I always purchase a warranty it’s better to be safe than sorry. You just never know when the device you purchased made malfunction. Things are just not built the same way

Amazing warranty, i hope i never have to use it but I sat down and spoke to a rep at the store and they answered every question i could come up with. I wish i remembered the guy name but it gave me extra confidence that i made the right decision.

AMAZING PRODUCTS AND AMAZING SERVICE!!!! I LOVED EVERYTHING ABOUT MY TV AND THE GEEKSQUAD WAS GREAT

Very professional kind and helpful. They are sure the tv was working perfectly fine and they were very careful as to how they handle the tv.when removing from the box and placing into my wall unit. They help with the connection swell. thank you Best buy gerk

They have never let me down! My TV that was less than a year old broke down and I sent it in to get repaired, when it couldn't be repaired they offered to replace it with a newer model or a gift card for the amount I paid for it. I opted for the gift card and was able to purchase a larger TV and only paid the difference! Always happy with them!

Considering the probability of damage to a consumer device in a 5 year period, I believe this to be a great value. I would definitely recommend!

I had already purchased this plan in the past and it was the best

I installed the tv my self the geek squad just delivered it

best place in capital region to buy your home and office goods with great quality and super customer suppot