Customer Ratings & Reviews

Easy set up. It was affordable and lightweight. My kiddos love it, easy to navigate.

Bought an expensive TV. screen went bad in 4th year well after manufacture warranty. Best Buy replaced with new TV INCLUDING INSTALLATION. I did some upgrading at the same time and paid for that. Great service and backup.

Excellent they are one of the best. Thank you for this product.

This is well-made and functions well. Getting a great deal (of the day) on it only made it better.

Samsung make great TVS The picture is bright and no blur in action sequences. The blacks are very black and sound is good. The remote is simple but does a lot and easy to use. The only thing I wish all the connection were on the back of the TV rather than in the extra box you have to hook up.

I will always purchase the protection plan. My previous television malfunctioned after 2 years and we were provided with a new television of equal value. We were then able to upgrade to a larger model of greater value. I immediately purchased the 5 year protection plan for the new television.

Geek squad was very knowledgeable and helpful when my tv needed service. I was very impressed with their response.

Like the protection plan on TV which relieve paints when TV is broken after the standard warrenty

The try plan saved me when the mother board went out. They replaced my tv and we even upgraded for the difference.

The agents helped me setup my television, the gents were very helpful and professional.

If you buy any electronics, it is a must that you purchase the Geek Squad plans. In the event something goes wrong, you can count in Geek Squad to either repair or replace your item. This saves you a lot of money in the long run.

The best option you can get. A lot of other places have similar options but Best Buy is by far the best choice.

Lets hope I never have to use it. I'm glad I have it just incase I know I'm covered.

Geek squad protection is great. I like how easy they make it if you have use the protection. It is no nonsense and would recommend the plans for your purchases. Especially game controllers and headphones :)

Geek squad protection is great. I like how easy they make it if you have use the protection. It is no nonsense and would recommend the plans for your purchases. Especially game controllers and headphones :)

I hope I never have to use it but I am glad I am protected in the event the item breaks. TV's don't last as long as they used to! I strongly recommend a protection plan on an expensive TV!

Delivery was as expected, courteous, prompt, careful with delivery and answered any questions I had!

For my first Oled tv I wanted to get the protection plan to cover myself. Just in case. I like having peace of mind. Best buy is the only place that covers burn in.

Didn't need to use service warranty, but thought price was fair.

I almost always purchase the geek squad protection on my items and it has actually come in handy before. Very easy to use. I have peace of mind knowing I'm protected if something does happens to quit working or has an issue.