Customer Ratings & Reviews

The geek squad protecrion was a very good buy being that my items usually hv slite problems not all the time some times

I will never buy my electronic from any place else. They price match.

Having a five year warranty on any electronics these days is a very smart decision. It’s well worth the money because of the product has issues before five years is up. It’s gonna cost you a lot more money to fix it. I would highly recommend getting the five year warranty it has worked well for us.

Just the service added to my parents new television.

Hopefully i dont have any issues nice to have the sqad to back me up

I started using geek squad after having one experience where we put a warranty on a TV and few months before it expired The backlight went out and we called and geek squad was excellent since then I have put geek squad on every TV that comes into my house with four children we have since used it multiple times and never have had an issue. Definitely recommend to people who are on a budget who can't afford to replace electronics when having issues. Geek squad makes this a non-issue.

Great tv service with a lot of patience with all my questions

I love it and it looks great! Definitely recommend

The process was worth it to protect my smart TV and the agents from the store helped me through it

The price was quite reasonable for this. Being a Samsung TV, life expectancy and lack of trouble is to be expected. My Mom had one for 20 years with no trouble. I probably won't need the service, but if I do, I know Best Buy will take care of the issue for the next 5 years. I feel safe with this, but hope to never need it.

Great deal to cover my LG OLED. Super nice to know that if my OLED get burn in, it'll be covered.

They told the truth when a thing happened they gave us a new one.

Geek Squad warranty is amazing. Everything was covered

Had a problem with tv was resolved quickly and professionally

So far so good!!! Haven't had to use it yet, but for the price, is great peace of mind!!!

I haven’t needed to use the Geek Squad service yet, but it’s great knowing I have the warranty if something goes wrong. It gives me peace of mind, and the setup process for coverage was easy and clear.

TV was mounted and looks great. Haven't had any problems 4 years later

Although the 5 year Geek Squad Protection Plan is up front pricey, it delivers as promised. I've replaced 2 TV's due to screen failure and have received full credit towards a replacement. The exchange doesn't occur overnight, but it happens.

Worth the purchase. Has been excellent since day 1

They did an excellent job in the installation process and helped us understand everything!