Customer Ratings & Reviews

Answer all concern questions I was concerned of how I was gonna get the TV up and they informed me that they do that and it didn’t cost that much. I also gave when it came and did it thanks geek squad.

In light of how much the TV cost itself, the pricing for the 2 yr service protection was worth it; but not any longer. I figure any real problem will likely happen within the 2 years. after that, repairs might not even be worth it as technology moves so fast.

Called them about a problem- ended up not being a technical issue, I asked him what he suggested I do, he told me and it worked. Great people to deal with

This is an excellent deal for the five years plan as it stands my tv did last two years before problems then they replaced it without worry. I was so happy with the 3 year plan I bought with the first tv when I got its replacement I added the 5 year warranty which also came in handy when the remote went bad and got replaced again covered. Well worth the money!

Good service...always buy the geek squad protection plan

Great camera my daughter loves it and use it a lot something fun and different for her and lots of stuff for it.

Im glad i got the geek squad protection im not the best with technology.

the security i need at the price i want. i made a good investment purchasing my hisense 75 inch 4k tv / hisense dolby atmos sound combo and this protection plan gives me a solid peace of mind. satisfied customer

Warranty for Insignia Smart tv, purshace for economic and low price

These warranties are excellent as they are serviced by geek squad which is part of best buy, not a third party which might not respond

I am familiar with the Best Buy Geek Squad warranty. They really do stand by their warranty, no funny business.

I always recommend getting warranty on any electronic i buy. The geek squad has you covered if you have any issues and they are so very helpful

Customer service was great, first tv was broken that arrived. Replaced it the next day

The 2-year Geek Squad protection plan is worth it for major purchases. It’s affordable and provides excellent support for repairs or replacements. Their customer service is quick and reliable.

I don’t usually purchase extended warranties, but in this case thought it was the thing to do.

I don’t usually purchase extended warranties, but in this case thought it was the thing to do.

I enjoyed my 2years warranty and enjoyed be a membership

I love the Geek Squad because they have always been so professional and bend over backwards to satisfy their customers. They have always treated me well. Today 09/20/2021 I went in to get a TV repaired that was almost brand new and they made the transaction so easy and aloud me to exchange it for a brand new one. This is why I have never ever purchased somewhere else even if the product I want is cheaper. I have literally spent thousands of dollars over the years at Best Buy and I always walk away knowing if anything goes wrong they will fix it. Always purchase the extra Geek Squad warranty it is well worth it and you will have no problems if your item stops working.

Geek squad is amazing and have helped alot with electronic issues.

Purchase a 65” Samsung OLED tv. I made sure to purchase a 5 year extended GeekSquad warranty for it as well for peace of mind. I definitely recommend to anyone to purchase an extended warranty for an electronics purchase like a big tv. It’s good to know that if anything happens to my tv in the next 5 years that I’m covered. The cost of the 5 year warranty imo is fair.