Customer Ratings & Reviews

Although the 5 year Geek Squad Protection Plan is up front pricey, it delivers as promised. I've replaced 2 TV's due to screen failure and have received full credit towards a replacement. The exchange doesn't occur overnight, but it happens.

I haven’t needed to use the Geek Squad service yet, but it’s great knowing I have the warranty if something goes wrong. It gives me peace of mind, and the setup process for coverage was easy and clear.

The price was quite reasonable for this. Being a Samsung TV, life expectancy and lack of trouble is to be expected. My Mom had one for 20 years with no trouble. I probably won't need the service, but if I do, I know Best Buy will take care of the issue for the next 5 years. I feel safe with this, but hope to never need it.

I started using geek squad after having one experience where we put a warranty on a TV and few months before it expired The backlight went out and we called and geek squad was excellent since then I have put geek squad on every TV that comes into my house with four children we have since used it multiple times and never have had an issue. Definitely recommend to people who are on a budget who can't afford to replace electronics when having issues. Geek squad makes this a non-issue.

Geek squad is excellent. Very knowledgeable and friendly. Go above and beyond to assist and fix. Thanks guys

This protection is very important to me because if a tv is damaged Best buy can replace it, for me it's a good idea

I love it and it looks great! Definitely recommend

When ever i make a purchase i use geek squad and thier warranty on every purchase for my electronic. Knowing that if anything happens im covered gives me peace of mind. Always recommend getting this to save on repairs. And the service is top notch

Whenever I need help tech support Geek Squad is there to help very knowledgeable and always help me out can't go wrong I recommend getting out from Geek Squad if you can't figure things out

The Geek Squad protection is one of the best if you have an issue with your product you just taken in no questions asked exchange for a new product.

I always purchase the extra protection for my electronics. I’ve used it in the past and it paid off well!

Great program that truly offers peace of mind! I feel better knowing that Geek Squad has me covered for several years. Thanks Best Buy!

Great deal to cover my LG OLED. Super nice to know that if my OLED get burn in, it'll be covered.

They are so helpful. They can fix anything. Love the geeksquad.

Haven't had to use it yet, however I have never had an issue with using warrany services with Bedt Buy!!

It is nice to know my son's tv is protected. Never know what may happen

Never had to use it with my TV,I did use it to replace some Skullcandy headphones, though,it was useful.

This TV has the greatest picture and really sounds great - even when you turn the volume up high. It was very easy to mount on the wall.

TV was mounted and looks great. Haven't had any problems 4 years later

Very easy to use website and product variety was excellent. Prices were extremely competitive and offered price points that fit into my budget. Overall great experience.