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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30819 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1083 Showing 21,641-21,660 of 30,820 reviews
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There amazing , any questions I call and ask and they help me quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Teamwork

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team and responsible and concerned for customer satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what it says

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection and installation for my brand new TV is all I could ask for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ALWAY BUY THE WARRANTY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ALWAYS BUY THE WARRANTY BECAUSE I'D RATHER HAVE IT AND NOT NEED IT. THAN NEED IT AND NOT HAVE IT!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use it. Great protection. Just in case the tv dies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect warranty for the price never had a problem with geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best, if not the best warranty I've seen so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents helped me setup my phone and also my tv definitely recommended

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Allways get your protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any protection is better then no protection. Havent had to use it yet. Hopefully never will. Cant comment on service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty on oled tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best coverage. Only warranty that covers burn-in on an oled tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never, never, never buy any electronics without getting the protection program. It's peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad helps with almost everything technical and I just love them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad solved my problem with ease

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad helped tremendously! They were quick and efficient

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    0 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the protection for a TV I bought. I went in the store yesterday spoke with a manager. I made her aware of the situation. She told me the geek squad protection covers for power surges. I told her a power surge caused the TV and the room to catch on fire. I made her aware the TV was not repairable. She told me to bring the TV in it was covered. I brought the TV in today, spoke with a different manager that made me aware it wasn't covered. He stated the protection does cover for a power surge , but because of the shape the TV is in the can't return it. I am totally disappointed. I drove 30 minutes there wasting my time.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Can be a good value

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like all insurance this is a roll of the dice. Great to have if you need it but otherwise if not used you threw away the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent warranty

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have any trouble just call the geek squad and they do everything!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV lasted a good two years. Had glitching problems and slowly loading.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Get the service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I had purchased a service plan for my Samsung TV. TV are made so cheap these days but cost a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always happy with geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy geek squad protection for my tvs purchased at best buy. they always service the tvs well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd rather have it and not need than need it and not have it. So far haven't needed it thankfully.

    I would recommend this to a friend