Customer Ratings & Reviews

I always purchase the Geek Squad protection plans. They always come through and take care of my needs.

So far not much to say. But It worked very well in the past, so I decided to buy it again.

like the title says it is definitely worth getting five year protection plan, anything goes wrong with your product they will have geek squad come out to your house figured the conditions of the damage product attempt to fix the damage product and the third time after they come out they decide they cannot fix it they will replace with a new product or write you a check for the amount you spent for product . I feel this plan was made for the customer not for the company, the customer no matter what the outcome will benefit from this five-year plan.

Best service you can get only from Geek Squad with high quality

works for me great itemi recomind to purches this item i

It’s great to get a protection with your electronics to protect it

It is a good plan to help one feel worry free. I just hope it would not overlap with the first year manufacturer's warranty so that there will be more years to be covered in total with less cost. Here is what I read online: "You should also check whether the coverage of the service contract overlaps with the problems and time periods the manufacturer’s warranty covers to avoid paying for unneeded coverage. You may find that any additional coverage is not worth the additional cost." I understand the coverage is different, but what I really need is a longer time manufacturer’s warranty with less cost (Accident coverage is not so important for me. I always use my furniture and electronic devices very gently and carefully).

Excellent color and everything else, could've ask for a nicer little tv. I use it for gaming on my ps5 and it is just perfect with game mode.

Excellent service on time no hassle, Called store they sent repair man out he kept appointments as scheduled... New TV was delivered no questions asked.

best in store warranty! if you have an issue during its time, you get store credit

Great affordable protection service and de worry free

Unlimited 24/7/365 tech support on all the technology in your home, no matter where you bought it. Free support included for up to 3 PCs and/or tablets. $49.99 for in-home networking and computer support. 20% off labor for repairs and advanced services, and 10% off labor for custom installations.

Haven’t had too ever use my Geek squad for repairs…however a great value and I feel extremely good knowing they are available for repair or too answer concerns

Had the tv for almost 2 years. LG makes the best TV’s

I had an issue with a defective product and after a lengthy discussion with customer support to prove that is was a product defect and nothing I did, my new product was delivered and installed 2 days later with the defective one hauled away. Had the customer service end of things been smoother, my rating would be higher, but overall i was glad I bought the protection and was very happy with how everything was handled once my claim was approved.

Often and I add geek squad protection to my products. It does add another layer of comfort, knowing that I’m protected for additional length of time. Thank you Best Buy for offering this.

Even if something happens during the 1 year warranty, you never have to deal with your TV manufacturer support because they always suck. Best Buy is amazing with their support. My experience might be unique but they come out to look at my TV, determined what was needed to fix. They didn't need to replicate it, but I had recorded a video of the issue. A day after my service call, they tell me they can't get the part in a timely manner so they offer me a gift card for what I paid towards a new TV. Of course I ended up with a more expensive set and re-bought the warranty so I ended up having to buy a new TV, but I much rather would have spent the $400 than losing out on $1600 for a TV that was just 14 months old.

This TV was exactly what I was looking for and for an amazing price. The picture and sound quality are both amazing and I am a fan of the Home Screen interface. The Samsung channels built in are great it seems they combine the channels from various free streaming TV platforms. This was a great buy and highly recommend.

So Far I have not needed to use this as the TV is working fine. I have only had it for about a month.

This service is a must have for all of your purchases. There is no haggle-they replace or give you credit immediately. I add it to all of my purchases.