Customer Ratings & Reviews

Geek squad is the best. Always very helpful and friendly and eager to get the job done. Sometimes there is a bit of wait time but that is telling me they are busy because they know what they are doing and fix problems.

Strongly recommend this if you are purchasing an oled tv. I recently had to use mine for burn in on an oled tv. Best Buy took care of it with no issue.

Luckily enough, I haven't needed this yet. A 2 yr contract seemed like a decent deal. This is for any mechanical needs. I did not buy install package. My daughter set it up for me.

Agent handled an exchange with great expertise. Agent Smith was very patient with me and provided options with detailed explanations for my exchange TV.

Great help, I knew what I wanted and they helped me find it and put it in my car

I have never been disappointed with any LG item I have purchased, and this one is no different. Easy set up out of the box as well as easy to connect the AppleTV and LG soundbar. The picture quality is perfect, as is the size. I would definitely buy another.

Very professional and and all questions and concerns.

Scott has always been great to me. Their service is quick easy to communicate. I’m usually hesitant to buy it but with these types of items it’s worth it and they always pull through.

We still have this tv and we haven't had any problems with it i recomend this brans

Geek squad the best, Thank you so much for your service and quick to resolve issue. Pastor Bradley

GREAT VALUE FOR PEACE OF MIND ON ELECTRONIC PRODUCTS!!!! 1 TV I BOUGHT IN YR. 4.5 SOUND WENT OUT COMPLETELY & GOT CREDIT TO PURCHASE A NEW 1 WHICH I UPGRADEF THE SIZE FOR ONLY $30 MORE!!!!

My last TV died in about 4 years, I am relieved to have the protection plan. The Geek squad was very helpful in trying fix the TV.

Havent used it yet but im sure its great by the sounds of it

A must-have installation and set up was great connected everything including sound bar checked all connections and make sure everything was a great condition before leaving And I have the peace of mind known if anything goes wrong I am covered

They met me outside under special circumstances, I had just been released from the hospital. They loaded it into my car as well.

Great protection plan specially for TVs as it covers everything

I think the Geek are the best cause they help you in a lot of ways they make sure you are protected and you feel so happy because they look into everything. PS that's why I recommend the Geek group as well cause they take care of you to the best of knowledge to help you .

Using for my community gym, the residents absolutely love it. Great picture quality. Would definitely recommend

I have it use them but I hope they have a great customer service.

I haven’t had to use this yet but I’m hoping it’s as great as the TV is. I’ve had this kind of protection for a laptop and it was very good.