Customer Ratings & Reviews

The geek squad has helped me several times with my purchases. They are great and well knowledged on several things.also the coverage of my purchases is worth the extra money.

I was aware I had purchase this package. However, I will now be taking advantage of it.

Highly recommend for everyone cant go wrong without it

Geek squad protection at a price that was reasonable to the price of the item purchased. One of those thing you buy that you hope you never have to use. But there is peace of mind knowing it's there to protect our new TV.

It great to have this support it really good when you have questions

I rarely have to use Geek Squad, but it’s always nice to have them available to protect a purchase!

I always deal good with the Geek Squad they haven't let me down yet thank you.

I always a good idea to get this protection. Just take the product backband they replace it with no questions asked.

The salesman at Best Buy in Germantown (Mr. G..." ) was very helpful, knowledgeable, and patient with me. He took time to explain the importance of purchasing a warranty for my 24 " televisions. I did purchase three warrantees. I appreciate his assistance and would definitely recommend him to also help my friends and colleagues with purchasing items at Best Buy..

The geek squad offers great service for repairs if needed!

Great tv hidden feajtures that are free, great high resolution and the size is just perfect for a room Would highly advise you to get it

Super helpful to have - I've heard horror stories of tvs breaking in moves

I got the service because you never know. Glad my 85” tv will be working properly regardless with this service

Haven’t had to use it and hopefully won’t but it’s nice to know I’m protected should I need it

I have not had to use this service yet and hope that I won't need to. Bought it 'just in case'. And because I haven't used Geek Squad (so I can't actually give an accurate star rating) I gave it 4 stars in hopes that if I have to use it, they will measure up to at least a 4, but hopefully will be a 5.

We had Andrew from the Geek Squad come to our home to set up out new TV and sound bar. He was wonderful!! He answered all our “senior” questions and helped us feel comfortable with using the new technology. He was knowledgeable, accommodating, listened and answered our questions, and was professional. He told us we could call him if we had any additional questions which we have done. He was very patient with us. He made us feel comfortable with our new purchase. Wonderful!!!

I bought this because the price was so good, and I have had Geek Squad protection plans before. Have not had to use it yet, but its there just in case.

Purchased this with a previous tv and when the tv’s screen was starting to go, best buy was able to replace the tv. It was worth the purchase! They did a home visit to look at the original tv and then set up a replacement with a time and date for the delivery! Highly recommend!

We buy this on every TV we buy. Hopefully we won't need it on the new TV! We did use it on our previous TV The Geek squad spent a couple of hours trying to find out what was wrong. Once they figured it out, they fixed it quickly. Very efficient!

Comes in handy. Peace of mind to have because you never know what happened with electronics.