Customer Ratings & Reviews

I plan to use this if & when needed. I'm happy I have it in place for when that time comes

ITS GREAT I feel protected by geeks who fix anything

I had questions and need help set up. They walk me through.

2 year warranty for a good price. people should buy

Greek Squad warranty came in handy. I’m glad a purchased.

nice support and your product is in right hands.i will refre to all my firneds

So far have not had to use protection, my TV is running fine.

This plan is basically useless. I was not informed that in order to really fully protect my TV that I actually needed to purchase a Geek Squad Protection plan AND a plan to cover anything that might be interpreted as "accidental damage". I have a 55" Samsung (second one purchased from best buy) that I called Geek Squad about. They were easy to contact and quick to diagnose the problem remotely, but they stated that the problem with the screen was "impact damage" and would not be covered by my plan. I bought the plan in the first place because I had previously only physically moved another TV in a moving truck about 3 miles, and the TV's are so sensitive to any movement it totally killed the screen. It was not under warranty, so I found myself purchasing another one, only adding the protection plan to protect myself this time. Or so I thought. I am not happy with what I was sold here and should have been more informed about additional protection options to be truly fully covered.

Amazing!! Great product, good support. peace of mind.

It's not the item but the Service I needed, really. I guess that's a problem all over but I did pay full price and they had no time for questions.

Great price for 2 year geek squad protection plan.

Services is ok ,u have to call them and take product to store to in order to get fix

This tv lags really bad. After resetting multiple times it still lags. Also, randomly shuts down all the time..I literally sljust logged in to make a claim on it. The only good thingI would say is the picture of it.

Hope I never need it but then I will consider it a waste of money. A no win situation

love the specs the features the view but the streaming feature is to slow for such an expensive tv

I gave it 3 stars because they no longer cover accidental damage. Plus it’s still pretty expensive. Made the warranty more worth it. I know extended warranties are a waste of money. But I wanted it for the peace of mind because I spent so much on my tv. Hopefully Best Buy won’t screw me over when it comes time to use it.

Wonderful deal on this protection plan. Glad I got

Purchased the 2-year Geek Squad protection for my Samsung 50-inch TV haven't had no need to use it so that's why I'm only giving it a three star rating but if I did have any issues at least I'll be protected by The Geek Squad protection plan very reasonably price for the 2-year plan would recommend for peace of mind.

Haven’t had to use but glad I have this just in case

Mind at ease with this new 5 year back up plan. Have until 2023 to repair my tv