Customer Ratings & Reviews

I have used geek squad in the past but it’s nice to know I have them to help set up my devices. I would definitely recommend them I really think it’s a great service!

Love having geek squad protection It gives you peace of mind. Have used for previous purchases.

Geek squad knows everything, really kind people and always willing to help

Highly recommend to get with purchases. My TV started to show bright spots on the edge after nearly 2 years. Made a call. They sent someone out. Determined the tv needed to be exchanged. Since my tv is still usable I was able get a gift card for the full amount I paid on my tv and keep my tv. They went above and beyond.

Amazing television at a great price!!! Best Buy for the win!!!

THE GEEK SQUAD IS A GOOD VALUE. IF YOU VALUE PEACE OF MIND.

I know we bought this protection for a computer that are 7 year old child uses and I've already forgotten I had this plan it's been a year now and had absolutely no issues with my computer. So I'm happy to say I bought this plan for issues but it's funny I've already forgotten about the plan. It just goes to show that Best Buy sells a product that doesn't need a plan. I'm not saying I didn't need the plan I'm saying I bought a good product regardless.

Helpful with all my questions very knowledgeable about product

I got a 5 year extended warranty for my Vizio TV. Recently had to have Geek squad come to my house. They replaced my TV with a new Vizio TVbecause of cost to repair it. I took my old Vizio TV to the nearest Best Buy and they exchanged for my New Vizio TV. With no hassles or problems. The agent who came to my house was freindly and new what he was doing. I woyld recomend that anyone buying electronics at Best Buy get a Geek squad warranty.

These plans are a great value for protection against burn-in on OLED TVs. Only $160 for 5 year protection on LG C2 42. Highly recommend. I owned a CX for 3 years and had no burn in (gave that one to my sibling now), but always great to have the peace of mind. Better safe than sorry!

Great store and delivery service. Would definitely recommend.

TV quit after a few days. They brought out a new one and set it up for us. We bought the tv to replace one that was less than 3years old that had quit. It was a different brand and we had not purchased the extended warranty. Great piece of mind and we were real pleased with the knowledge of the Geek Squad.

Worth the extra money was able to get my broken tv replaced

Hope I never have to use it. But if needed they will come to my home to repair.

The fact that the Geek Squad plan covers so much for so long and the cost is so little for what its worth, it would be crazy not to purchase this deal! 5 years > 2 years the payment comparison will tell you all you need to know!

It’s always to add their warranty cause they always take care of the item without question!

Geek squad was excellent. Clean install and took all garbage with them. Wouldn't even know they were here. Perfect.

This is one of the Absolute BEST TVs that I have ever owned and the amount of free channels from Samsung show me that I do not need cable TV and that my Apps like Prime, YouTube, etc. The sound and picture clarity of this Samsung is wonderful and the only thing that I could say is that if they added a built-in sound bar option would be amazing.

The agents were knowledgeable and helped me get the tv I wanted even though it was out of stock. The agents ordered it for me and it took less then 3 days.

Geek Squad not able to help as product still under manufacturer warranty, but transfered me directly to samsung to get replacement