Customer Ratings & Reviews

I enjoyed my 2years warranty and enjoyed be a membership

Haven't used it on the purchase I just made, but have used them before and the service is great. Will always purchase alongside any big purchase.

I don't usually buy protection plans, but I have found the plans at Best Buy are well worth the money, especially on products valued at over a hundred dollars. I have every confidence in Best Buy now that I have had the experience of needing the protection plan. They were fast, efficient and I am so glad we had protection on our products. (Cell phone, tablet, TV and Laptop) Don't leave the store without checking out the protection plan for your purchase. Safety first means coverage to protect your electronics and access to quality repairs.

My last TV died in about 4 years, I am relieved to have the protection plan. The Geek squad was very helpful in trying fix the TV.

Got Geek Squad for my LG Air Conditioner because the previous one on wheels broke after 2 years. Warranties like this are necessary with AC's that breakdown after a short time

I would recommend the service protection from The geek squad from Best buy it's affordable and service is great so go grab some geek squad protection on your appliance ,TV or any electronic that is offered on

Peace of mind with convenient Geek Squad protection for the next five years.

Tech sometimes dies quickly so it's good to have the extra assurance on board for a reasonable cost. Thank you.

Fortunately i haven't had to use it on my latest purchase but i have needed it on other purchases and was completely satisfied with the way it was handled and the results It's a Must have for electronic purchases for me

I had Alex Snow , a Geek Squad member , to repair my Toshiba 43" 4K Chromecast tv , under manufacturer warranty. Alex was pleasant and extremely helpful. After ordering the part to repair my tv and scheduling a return visit , we found out 2 weeks later that the part was back ordered by 2 months. Alex was instrumental in getting me a replacement tv without any inconvenience. For this , I purchased the Geek Squad extended service plan and just wanted to say thank you again Snow , great service was appreciated.

They met me outside under special circumstances, I had just been released from the hospital. They loaded it into my car as well.

I haven’t needed to use it this product but I am confident due to past experience that if I do there will be no problem.

The mounting of the TV went smooth. Technicians were on time and cleaned up their area after mounting the TV

Anytime I purchase anything over $500 I always purchase the extra protection plan. This way I know if something happens to my tv in that 5 year duration. Everything is covered as far as replacement parts, labor etc....

The guys that came were great. Friendly and helped me set up my TV

It pays to add the warranty on your product I will always add it

The geek squad has helped me several times with my purchases. They are great and well knowledged on several things.also the coverage of my purchases is worth the extra money.

You can't beat getting protection and troubleshooting abilities with expert technicians when it comes to your electronics. I've been dealing with Best Buy for 15 years and have never been disappointed with it's services. I ALWAYS get the Geek Squad Protection Plan for peace of mind and assurance of my product. It's the only way to go. Get quality products and quality service. You'll be happy that you did.

I received excellent service from the Geek Squad as they brought the new TV that I had purchased and installed it for me. They also asked me if I had an questions about the operation of it so that they could explain. Everything I wondered about they did explain. And if any other questions arise I know I can call them up to get the answer. They are always courteous and helpful.

I haven't needed to use this plan, but I'm definitely happy I bought it. I financed my whole purchase at 0% using the BestBuy card and the added peace of mind is definitely worth it. Living in the city (NY) without a car means that, in the event of an issue, it's a HUGE issue getting a TV around. This plan alleviates that concern, and I'll get it every time.