Customer Ratings & Reviews

As electronics get more and more complicated and how susceptible they are to conditions it give me peace of mind. I recently had a 50" TV repaired in home by Geek Squad on the plan. They were quick, efficient, and fixed the issue. Without this plan I would have been out an expensive TV after only 2 years. I don't get this on everything I buy. But I buy it on a lot of electronics. I don't always use it. But without it I would have been out more money than the plans cost me.

They were backed up so I had my son in law install and set TV up

I bought the 5 year Geek Squad protection for my previous Hisense TV that stopped working about 2 years later. It wasn't cost effective to fix it so they replaced it with another Hisense TV which I also bought another 5 year protection. I am so happy I had protection!

All I can say is buy the plan even if you think it is not needed..Best Buy protection stands behind its warranty and they are super easy to work with. If not for them the tv replacement I had to do after my new Samsung tv went out I would cost a lot more than what was spent on the protection plan.

Got the 5-year extra warranty for my television I bought from Best Buy. You never know if you will actually need it but its a great peace of mind especially all the great feedback I've seen/heard when their tv takes a crap. They will literally give you back your money or replace it. Thank god I have not needed it yet but electronics do go faulty at times.

My Samsung tv had black circles in the screen during white screens tv was replaced with no problems

It seems like whenever I finally need to use GeekSquad for something important.. they are unable to assist. A little frustrating, I don't pay for extra protection because doesn't seem worth it to me

This is the best protection for all home electronics. We recently had to use it on a Large Screen TV (58 inch). The TV had a great picture, but kept having sound problems. After we had the Geek Squad out for a 3rd time in 2 years , we were given a fair credit on the unit and upgraded to a Sony 58 inch.

WE discovered after unboxing the 75 inch television, that there was an internal flaw....the screen did not show! When I called, the gentleman said a replacement television would be sent out and the flawed one would be picked up....and it was within 3 days!!!

Best buy offers excellent customer service and piece of mind for my expensive tv

The absolute best deal around! Geek Squad are great assSets!

If you intend to purchase anything of significance then you ought to seriously consider adding extra service and protection. Geek squad will not repair or replace anything that has malfunctioned or been damaged but also provide technical support for you by answering any questions you may have and assisting with any installation or compatibility issues you may run into. This is a no brainer for me.

You only need to read the terms and features for these Geek Squad warranties to see how beneficial they are on top of your manufacturer's warranty. Above and beyond. Most of us carry the insurance plans for cell phones each month as a "what if scenario," this is no different for high end home entertainment equipment. For less than cellular insurance and no "deductibles," this is a must have piece of mind. Better to have and not need, than to need and not have.

I’ve been using geek squad for all my purchases for the past 4yrs and it’s amazing the coverage you get at Best Buy with this plan take it form someone who really doesn’t purchase coverage for her items because there’s always a catch with all other companies but Geek Squad is amazing truly recommendable.

The hardest thing was to get a vehicle to transport it but this tv is amazing and the price is even better

It is a nice basic 4k smart tv, but the operating system is just so different for me, and it doesnt get some streaming channels, 1 very important to me i ended up getting an Amazon fire stick. It only has 1 hdmi connection as well which is really a pain. Another thing i had to add onto this, an hdmi splitter which worked ok for 1 day. Oyy.

Fast and easy. Bought with my other tv and was replaced fast no issues

My picture went out on my TV and the warranty covered a replacement TV. All done the same day. I received a larger television and cash because TV's cost less now.

This protection plan has been a real life saver in the past. Now, I buy the plans for most of my purchases from Best Buy!

I would recommend the service protection from The geek squad from Best buy it's affordable and service is great so go grab some geek squad protection on your appliance ,TV or any electronic that is offered on