Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 30845 reviews
(30,845 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 3 out of 5 stars
Blinking
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv kept blinking, exchanged for a new one and it still blinks.
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 2 out of 5 stars
Agent smelled like marijuana.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a tv with a dent and when I asked for my sound bar to be installed they said it would cost extra.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Haven't had to use it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have not had to use it. I hooe nothing goes wrong with it but I hate to spend all the money I did for nothing.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for reaching out with your feedback! If you have any questions or concerns regarding your Geek Squad Protection Plan, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 3 out of 5 stars
Geek
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The internet doesn’t work correctly, called geek squad they bounced me around and never got an answer.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
waste of time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was on the phone for an hour made it sound like they were going to set up an appointment and when it came time to schedule the appointment was put on hold for 20 minutes to then be transferred to Samsung and had to restart the process through them. Was a total waste of time.
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
Extended warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sales person could have been more friendly. Was told by sales this was android TV and it is not
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always good to protect your purchases with this because the factory warranties always are a hassle
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Geek squad protection is average
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad doesn't always have the right information or tools to do the job correctly.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Boxes filled with electronics
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have had trouble scheduling appt for the squad to come by and open boxes and set up updated equipment--still listening with the tv speakers!
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
Always buy them
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Better safe than sorry. Electronics are expensive to repair. Though I have not had to use any protection plans the cost is small for the peace of mind.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Yyyyy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Yyyyksocjfjdjjjfjdsiwkkjdjuuuekkkekjdjjrjdjejjjdomfnhsje
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Paid more than it was worth
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture and color are good but operating system is very slow
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never fully had the chance to use them but when I asked questions they were as helpful as they could be.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Wait times from being on the phone.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having no idea sometimes what was going on with the tv had to wait to hear back from a different company.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Purchased for TV - nothing exciting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decided to purchase w/ our new TV as insurance. Haven't had to use it yet - hope we don't have to.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 2 out of 5 stars
You don’t want them in your house
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t let the geeks name fool you. They are the con squad. They will lie and tell you you didn’t pay for them. Until your feeding the recipt down their throat and they all don’t eat because they take a copious amount of amphetamines Ned they are nuts
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
Haven’t had to use, cheap insurance just in case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t had to use it yet, stay tuned if I do! Adding to a steal of a TV was really a no brained!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Cancelled
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was cancelled and the agent didn't put any interest on it
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I took out policy because of last one I bought (different brand LG) had problems and replacement did also. Hope I do have too use.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Company's
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't need it service do it yourself and on shop is invented for the world use
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friend