Customer Ratings & Reviews

Now the volume goes up and down and happens trought the day

If i could give 0 stars I would. Purchased the warranty for my TV i bought 2 years ago. The TV got incrediby bad burn in after only 2 years. Now best Buy refuses to honor the geek squad warranty. They have me listed as receiving a refund but messed it up. Now they tell me they can't honor it and have been transferring me from department to different department for over 10 days. I have every receipt required and they still refuse to help me.

Haven't needed it yet. Hopefully won't. .. <extraneous text to meet minimum characters>

I have not had to use it yet, but I bought the coverage just in case something happens.

It was easy to get and worth the price it cost . Great value

I guess is pretty good. Haven't uses service yet because my product is still working.

Asked Best Buy geek squad to honor their warranty on our 350$ LG microwave and was told I have to pay to have the microwave uninstalled and give it to them for 8 weeks in order for them to fix it. They obviously want to make it so cost/time prohibitive that I just buy a new microwave. Geek squad is a scam and I will never deal with them again.

My tv broke and they tried fixing it 3 times not finding the problem just changing different parts (guess work) took a month to replace then when they did they gave me a tv 140 less then my original tv I bought last year. Plus I had lost the protection I paid 200 for and have repurchase a new one for the new tv(200)... All in all I lost 540 while having insurance. Great for everything except tv's over 55 inchs

Don't know much about them Didn't ever have to use them for any of my products.

hopefully won't have to use this, but for the price, I always buy Best Buy service plans

I can't comment on how well this works. I have not had a need for it at this time.

haven't used it yet but was told its great for TV's when lighting hit it will be covered

too early to review, cannot recommend as yet. may do later.

I purchased this because of powere outrage where I love. In haven’t used yet.

nothing like having protection for your purchases.

The agengs did nothing but dropped it off and left.

Bought this for my new television thought I would need it.

Its good incase any expenses items break or need repairs

I am not a fan of purchase warranty, although best buy 2 year warranty is OK !

Good to have definitely overpriced. Wish it was cheaper. Stand behind your product