Customer Ratings & Reviews

I believe the protection is reasonably priced and worth it, having peace of mind that if anything happens, you're covered to receive support.

This is a no brainer for any purchase of a expensive TV or soundbar. I got the 2 year one on my Xbox Elite controller and the return is hassle free. Got this for my OLED and soundbar, 100% worth when anything can happen to your electronics.

Worth spending extra on the protection plan. Had an issue with the first tv I bought where I was laying there watching tv and all the sudden it had a green line appear down the middle, called and they had a replacement out within a few days! Worth the extra $$.

Please get the Geek Squad Protection for any electronic you buy because it's truly worth it. My TV was replaced with a full store credit of the entire purchase on the last month of Protection plan 5yrs after I purchased it. I was able to keep the old TV as well

Value and price were my deciding factors to invest in the service.

Love having the added security of this service. With more and more products being so delicate it’s nice having this just in case service.

Glad I ordered the 5 year Geek Squad protection for peace of mind. It is good to know that I can contact them for any questions, concerns or problems with the TV. The price for the protection was very reasonable. Knowing that it is all with Best Buy makes it easy.

I have the same warranty on my other TV and the TV is working good after three years still no issues except the remote control having to be replaced. Find electronics one should always get a warranty on and the warranty was a good deal.

I never have been forced to use this personally since everything I buy from Best Buy is of decent quality and easy to use but it's very nice to have this included in my membership!

Good product Good product—everything is perfect. Great product—everything is perfect. It is very spacious and of good quality.

Robbie stole my radio. He’s so awesome friendly and he always have an answer when you have a question.

Great coverage for my tv. I always use geek squads extended coverage after an issue I had with Samsungs warranty 1 day out of warranty. I wonder change a thing though! They even said they would replace a broke/lost remote twice

I love the comfort of having this service! Knowing that if anything goes wrong I can get it either fixed or replaced.

For anyone trying to decide between the Samsung Q90R QLED and the LG CX OLED trust me when I say that there is no comparison. I had both and the LG is a far superior tv. We have this tv in a large room with a lot of windows and two large sky lights so as you can imagine during the day the room is very bright. Almost all of our viewing is on DirecTV and Netflix. We watch a lot of series tv shows, movies and sports. The picture on the LG is absolutely stunning. It doesn't matter what you are watching every show and sporting event looks awesome. When you pay near $2,000 for a 65" tv it needs to "wow" you and the LG does just that. The color and the contrast are incredible. This TV needs very little tweaking, if any, right out of the box. We use the APS, and Sports picture modes and only had to do some minor tweaks. My concern when purchasing the tv was if it could get bright enough in a well lit room and how well it handles reflection. There is absolutely no issue with brightness. The picture quality is so good you don't even notice any reflections. The viewing angle is incredible. You can sit at almost a 90 degree angle to the tv and there is no degradation in picture quality. The sound is also very good and the different sound modes you can select are very useful. The user interface and menus are extremely easy to use and the interface is very fast when switching between DiecTv, Netflix or any of the many other apps. Apple Airplay also works extremely well. We had the Samsung Q90R for seven days before returning it and no matter how hard I tried I to tweak the settings the picture just looked average. The LG handles reflections much better than the Samsung and sports look insane on it. My wife who is rarely impressed keeps commenting how it looks like the actors and athletes are right in the room with you. The only negative thing I have to say is that I wish LG would raise the stand so the tv can sit about 3" higher so a sound-bar or center speaker can be placed in front of it. I have a Bose Lifestyle surround sound system that has a center speaker. Quite honestly I have had the tv for over a month and I have not even hooked surround sound up yet because the tv audio is that good. The full function remote is also very good and the DirecTv remote works well with it also. The LG 65" CX OLED is an awesome television. Well worth every penny. I also give Best Buy five stars.

Bought a tv for Christmas to gift and it didnt work after a week. Geek squad sent it out to figure out what the problem was and within a week they let me know I would be getting store credit for my purschase.

Five years of peace of mind for little money! Ordinarily technology items go down in price quickly making repairs more than buying a new replacement. This 5 year extended warranty reverses this thought.

Great no hassle warranty had 2 TV's go out rap before my warranty was to expire.There was no questions asked, they brought out 2 new T.V.S took the two old ones , and I was backed up and running again , great value

If you want the best guarantee for your electronics or kitchen appliances. You need to have this one.

Highly recommend 5 year protection plan on tv's, especially oled tv's that are expensive. Had a tv for 4.5 years and decided to do a dead pixel test and saw I had several dead pixels on my LG BX 55 in. The 5 year protection plan had me covered as they offered to replace it with a similar tv as they no longer made the replacement panels or issue me in store credit for the price the tv was when first purchased. Overall recommend do not forget to add this plan especially when spending over $1000 on a tv you plan to keep for a while.

The C4 is a great TV don't get me wrong but LG really shoots themself in the foot a lot of the time. They do not seem to understand that they are not the only one thing anymore. Then dimming their TV by a crazy amount in game mode is killing their own Brand. They have been the kings of WOLED for ever. LG is either going to learn that WOLED has been tapped out and they need to do something New an innovative or they will fall far far behind. LG has almost caught up to Sony when it comes to picture processing but not quite. But when your panel technology has nowhere left to go and all the other panel Technologies are now doing better and Even LED TVs are starting to catch up to WOLED panels its time to start Innovation. LG has been in OLED panel technology for the Longest. They Should be at the Forefront.. Samsung has now exceeded them in OLED panel technology when it comes to brightness and color volume and Sony still exceeds them in picture quality. Meanwhile LG is doing everything they can to shoot themselves in the foot But like a other companies Victory is a companies BIGGEST Weakness. LG is NO Different. Unless LG does Something an makes REAL moves Victory will Defeat them.