Customer Ratings & Reviews

Great quality picture and clarity for the price point and beyond. Bought this one on sale - even better. You can’t beat an Insignia 4K TV for the second bedroom, Lanai or Gazebo. It’s good enough as a primary TV as well. I purchased for Gazebo.

This is a smart investment if you buy electronics for the whole family. Great piece of mind if something breaks.

Awesome smart tv with an even more beautiful picture. I mainly use it for gaming, sports watching and the occasional movie.

I always buy the 5yr Geek Squad Protection with all of my purchases

I wasn't a big extended warranty person in my life but as new products are being developed it seems that they are a bit more sensitive to problems and need a more delicate hand. I decided to purchase the protection plan on my speakers since I had a very bad experience with my last one. It broke only after 2 years and was not covered under warranty. I decided to get a better quality item the next time around and felt it was worth the peace of mind to protect it.

I recommend getting this on your purchase, definitely worth it!!!!

I’ve always gotten Geek Squad protection plan and any major device or appliances I’ve purchased with Best Buy. Additional price for additional protection is worth it and gives you peace of mind for that what if or just in case.

When I first purchased my Insignia 43-inch TV, I had to make a return because it was missing a part when packaged. But, moving forward I have been a fan of the brand.

This TV was easy to set up, picture is crystal clear, and the apps on the remote are great. I especially like the phone app for controls.

I had trouble with my TV. I called Best Buy, explained the issue. They checked my warentee information and imediatly staring discussing my options. I was brought a replacement TV all was done wighin a few days.

I always get the 5yr protection its a good idea just in case

as a veteran of customer service in the repair sector, protection plans are something you should always invest in. one repair the warranty pays for itself and in some case if it qualifies under the T&C of the warranty will replace the unit if need be. this is always a wise investment for any item.

Geek squad is always professional and courteous. They come do the repair and give you recommendations on what to do if problems continue. However, they are usually spot on and resolve the problem.

Great picture, great features, it was worth the money, especially on black friday sale, love this TV.

Best Buy’s warranty program is the best! They are always willing to help and provide the best service.

I love the picture on this TV. Has a lot of customization options for viewing. I rate it as a 4 instead of 5 for only two reasons. 1.) The menu can be a little confusing as it is very involved when working with what device you are wanting to display on this and the sound options. 2.) It has an issue that causes me to have to play SOME content on the TV speakers rather than out through the sound bar system. This issue is only with SOME Netflix content. I've read up on it and apparently that is just the way it is. No fix as it isn't "broken" rather a protection scheme for some content.

great services.....................................

The agents of Geek Squad came to my home and connected all the wires and placed my tv in the place i told them. Also they were very responsible and respectful and had their PPE for protection, plus behavior was very professional.

I purchased this for an Insignia TV based on the issues faced with my previous two TV purchases of "big name brands" that I did not get extra protection for. Thankfully, I did not require the services offered with this protection as the Insignia TV has outperformed the others, with no failures.

Would never buy a tv without the protection plan. 100% worth it it for piece of mind of failures.