Customer Ratings & Reviews

Totally worth it. Our TV died after a year and we got it replaced for free. Bonus they took the old tv for us.

good service, fast shipping overall nice experience

Decent price, Nice picture good sound what more could you ask?

I recommend this warranty it has come in handy in the past. They come out if there is a problem , fix it or get you a new tv. Hassle free. With all of the updates with technology, i think it is a smart idea. Great price .

Tv looks great. has weathered winter snow storm fairly well.

Great TV! I would recommend it to anyone that is looking for a smart TV at a good price.

Great TV. Easy to set up and use. Clear picture great sound

I have a five year warranty on my tv and the technician that came out said I broke my tv by squeezing the screen and when I explained it was the Geek Squad that installed it I couldn’t of broken the screen he didn’t want to hear anything I said and left without replacing my television that messed up while I was watching it nothing hit the screen there is no cracks on the screen but it’s my fault andi am screwed out of my warranty.

I feel $530 is a sweet deal for a 70" 4K UHD LED Smart TV. Very happy with it so far. Tune to natural picture and amplify sound settings and you are good to go!

It's the best Samsung TV I bought it stands up the quality picture is awesome I just can't stop watching

Great service, working with them is easy and they replaced my tv as it quit working

I ordered a 32 in tv. The item I purchased was smaller than what I know a 32-inch tv to be. After reading the description I realized the Tv was a 32 inch diagonally, which didn't make sense to me because we don't view TV diagonally. The description and size were very misleading to customers that doesn't know much about TVs. I wouldn't order anything else from best buy. They are very careless, and they don't pay attention to detail. The delivery person had to call to get the apartment number to deliver the tv because it was omitted from the label. Upon receiving the Tv there was another sticker on it with someone else's name on it. The delivery person said he didn't know why it was there. I called Best Buy and he put in a replacement order because I thought it was a mistake and they put the wrong tv in the box. The same tv came. The tv is smaller than the 32 inch I already have. They made the delivery pickup for UPS to pick up the first tv package and didn't put the apartment number on that either after I repeated the address and apartment number several times. I had to call UPS and that when I found out the reason why the tv hadn't been picked up. This over all experience has been a headache and disaster and I will think several times before I order any electronics from here again, especially online.

Worth every penny! Bought new TV after previous TV went out after 4 years. Had 5 year extended warranty and received full price due to having this coverage!

Best buy has a excellent warranty service from what i understand. Ive yet to use it.

With every big ticket item I buy, I make sure to snag a protection plan. Best Buy has time and time again taken care of me when things have broken, and although nothings happened yet, it's best knowing this is there.

I have had several instances with the GEEK SQUAD and I must say, they have never failed me. I think the techs are super in doing their job, although the prices are really steep, the quality of service is great.

It is perfect, with good features and a large screen I love it

The TV was very high-quality and worked many years

Great buy, had to give it 5-stars! Simple easy set up. Decent speakers. Already have 32-inch model and loved it. They do the job very nicely, and bigger now!

I purchased this 5-yr protection plan for my new TV. My purchase was recently, so I have not had to use this protection plan just yet; but I have used the Geek Squad before, and they know how to get the job done.