Customer Ratings & Reviews

After waiting 5 days to get my new TV. Once it arrived I followed the directions to set it up and after a few minutes. The TV started to flicker and within seconds the whole TV went black. I spoke with a Best Buy representative and I was told this was a common issue with Samsung TV. Now I have to wait another 2-3 days maybe to get it replaced. Definitely not happy at all.

The TV just went black today. I payed a lot of money for this Sony for it to only last 4 years. Very disappointing

Never ever going to buy Insignia Roku tv. It was working fine for 2 years. And at once it stopped connecting to internet when the router is just below the tv. Every other tv and device are working great if they are 5 years old also. And i went to google and saw every people who have insignia tv have same problem as mine.

Would not honor warranty or refund warranty of a defective tv

Tv picture is wasted out. This was the 1080 p version. Sound was great. Just could not look at the picture was so bad

TV seems to work well accept I can't bring it in the house because of a strong electrical or chemical odor coming from TV. Been using it in the garage for over 4 weeks to see if the odor would burn off but no luck so most likely will stay outdoors.

Unnecessary and not helpful. Not worth the money. .

They don't honor their protection plans. Dont fall for their scam.

I hate this TV. Save your9ney. Buy a Samsing or Sony.

Bought this tonuse for guest room, once installed and ready to use the tv forces you to set up wifi, you cannot use this tv without wifi, literally the worst thing to make

Terrible WASHED OUT PICTURE when viewing at an angle. My 10 year old Samsung has better richer color! RETURNING IT.

Received bad customer service while trying to replace a GoPro. The item has a current protection plan, but did not replaced it because I was missing the charger.

It had a decent picture and sound but literally in 2 years it stopped working. Screen got extremely dark (still had sound) with a tint of visibility. The cost to replace the backlight wasn’t worth it

Do not purchase this TV, quit working after 6 weeks. The TV updated and now just turns on to an error message "Your device has failed verification. System halted." No help from Hisense and Best Buy will not allow return because it just passed the 90 days.

My Samsung Smart TV 55" bought in Best Buy in 2012 couldn't be turned on. Geek Squad came to verify what was the problem and told me that no way to fix it because too old TV!!?? I bought a new TV for $900.00 in Best Buy. I was so sorry to place the old one in damper so I took another repair company and they fixed it for $240.00 (labor included)!!! No more Geek Squad!!

Not worth the price. Its cheap but so is the quantity. TV is supposed to be back lit but the edge is all brighter then the whole screen. The OS is very slow to respond alot of freezing.

Worse $2000.00 dollar I ever spent. I know indoor tv’s don’t last long but it would be better to get a indoor tv then this. Please don’t waste your money on this crap purchase a different brand. You buy this you will have wasted $2000 like I did

Worst tv I have ever had the privilege to break my spine trying to pull it out of the box literally anything you need to do on the tv you are blasted with ads and to download there Awful lg interface app that requires your location and microphone to be on at all times

Very bad picture quality - not clear even a 15 year old Samsung has better picture quality.

I received a broken TV. Then they took it back and never brought the good one.