Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 30853 reviews
(30,853 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 1 out of 5 stars
Waste of money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was told the plan covers damage in store and when I called geek squad to schedule the repair I was told it is not covered. I will never shop here again!
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Hello Breezy – I apologize for the miscommunication about the coverage of your Geek Squad Protection plan. Only certain plans cover accidental damage, and those plans are typically for smaller, more mobile products like tablets and laptops. Please see the full terms and conditions of our plans here: https://goo.gl/UPYKpA
Rated 1 out of 5 stars
Do not buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV IS HORRIBLE!! REGRET BUYING RIDICULOUSLY UNRESPONSIVE. ITS LIKE THE CONTROLLER CAN'T CATCH UP TO THE TV!!
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
No update on claim or if my TV will be fixed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have called geek squad numerous times to get a status on my claim. My TV went out June 10 and it is now July 20th.
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for taking time out of your day to connect with us about this. It's always frustrating when communication falls through. While our goal is to always ensure that our customers are appropriately taken care of and feel like they are in the right hands, it seems like that may not have been the case here. We would like to hear more about what happened, and see if there is anything we can do to help. If this is something that you would be willing to do, please give us a call at (800) GEEK-SQUAD or (800) 433-5778 or chat with an Agent at www.geeksquad.com/chat.
Rated 1 out of 5 stars
Btw it’s a nightmare to leave a bad review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good luck trying to connect to your apple device. It won’t happen.
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Rude never was able to fix tv. Didn't replace TV after multiple times
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Too Dim
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too dim. Not bright at all. Do not recommend. Spend more money on a better TV.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Slow ship weak tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Waited a week before they bothered to ship. Not worth it.
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Wrong color
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is white and not gray as described. It wouldn't go at all in a black/white man's room.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Unknown quest
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv keeps turning on by itself. I cone home and its on
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
HP monitor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The store would not honor my total support for my monitor
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Should have been for 5 years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The protection plan expired before I needed to use it.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
worst buy ever
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.worst buy ever, not a thing in tv much what best had in discrition
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for taking time out of your day to connect with us about this. It’s important that we are making our customers happy. It looks like you felt that your experience didn’t live up to your expectations. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
Not worth the purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would not cover LCD distorted pic. Physical damage
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friend