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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30530 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 184 Showing 3,661-3,680 of 30,530 reviews
  • Rated 4 out of 5 stars

    Amust for expensive items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to have for those expensive items! Unfortunately we had to us it numerous times for our 70 in. 4K t.v. and had to swap out for a new set in just 4 months. With a bit of back and forth, was able to get the warranty prorated and transferred to the new set. Otherwise, the warranty is considered fulfilled once a new set comes into play. This part of the policy I do not agree with. Even so, I would still recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the plan, and don’t worry!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with this! I am less worry about what can happen in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection plan..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully we won't need to use this warranty but wanted to make sure we had it just in case.. I'm so tired of buying stuff they come with a 1 year warranty after the 1 year warranty they fall apart.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always by the extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just used my geek squad protection plan on my OLED LG TV. I had burn in on the screen because I purchased the extended warranty geek squad replaced the OLED Screen. I am so glad I bought the extended warranty otherwise I would be purchasing another tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan -- You never know!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm always questioning my self when I have to purchase protection for my large purchases. I purchased the protection to one of my TV's 3 years ago and my TV started to flicker. I called to get it service, however they could not fix it and my TV was replaced!!! You may not ever use the service but it sure was nice to have it when you need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just added to protection plan they did not install. And it was installed by me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my TV it looks very nice it meets all my expectations it is just excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A peace of mind knowiif something happen to my tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product/service need for my new tv. I hope nothing gose wronge incase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great basic TV. I already had a sound bar and Roku, so I didn't need a Smart TV. The sound and picture are great and it was easy to set-up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is a great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the Geek Squad available makes things very convenient. Seniors especially would benefit by having Geek Squad Service because if you have challenges you can get help instead of being frustrated. Get the Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Midagating Risk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it, but I've got it. Just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sometimes it’s worth getting, as I lost out on th

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This time I did take Geek Squad protection for 5 years, (actually it’s 4 years cause they start counting same time as manufacturers warranty.)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never had to use it but friends of mine have and they said that Geek Squad is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stress free, Knowing that i have a back up plan makes me wanna go back to the store and purchase more devices. Their warranty is worth it .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had another T= that broke and I didn’t purchase the protection so I am not making that mistake again. I always purchase it for all my son gaming gear and it is phenomenal. I get a replacement immediately with no hassle. It is so worth it

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Cindy! Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    HP Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An amazing computer!…I needed one for my son since he’s homeschooled…Best Buy and HP is my store and product brand for electronics for school…I highly recommend this product no issues…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv love the quality and the features that the tv provides

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not buy extended warrantees as a rule, but for the great price of the 5-Year Standard Geek Squad Protection you cannot go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always highly recommended for all your purchases!! They cover all your needs whether advice, repairs, replacements etc!!! They are awesome!!! Worth your money to protect and extend the life of your products with real professionals to care for you!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have the backup of a team that can handle all electronics issues

    I would recommend this to a friend