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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30550 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 206 Showing 4,101-4,120 of 30,550 reviews
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast set up. They helped me set up the apps on the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new tv the setup look really nice on my basement..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 years for only $20! Such a great deal!! Have the worst luck with tvs, so glad we got the geek squad this time around!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you pay that kind of money you might just as well have it warranted

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always purchase for pricey electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always purchased coverage for my electronics (pricey ones) I have had great experiences with Geek Squad protection. MY son has had to replace his Laptop 2 times because of breakage and both times it was covered they were $1200.00 Laptops. Mine was also replaced $800.00 no charge. The cost of the protection for physical damage isn't cover with the manufacturers guarantee, but it is with Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully won't need the protection but its woth having

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, picture and colors are flawless. Would definitely buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service Geek sqaud never lets me down and they even show me and help me understand things i dont understand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, faster and perfect work made in a click of time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a issue with my Samsung tv, geek squad took care of it right away, tech came out diagnosed the issue and inhad the option to get a new tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad son los mejores

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Los instaladores son detallistas y perfeccionistas con su instalación dejaron todo de show

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan for tv hopeful we never need to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sold protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection is good for tv and customer service is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person we had helping us was super helpful and knowledgeable with any questions I had. I would definitely seek him out again for any other needs I have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has one of the best policy! Helped me with an older TV when the screen started getting lines

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV FOR PRICE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on sale. Great picture and decent sound. TV OS is a bit laggy but not unbearble. Great for watching Netflix, was super easy to sign into all my streaming apps!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv refund

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gave me a refund for the prior tv that stopped working. Got a better one. Communication could have been better, the tracking and phone service was not the best. Had to go to the store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love This Plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the HDMI ports on our TV broke because we had the protection plan we were able to upgrade our tv minus what we paid for the original TV. BRILLIANT!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty, just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't needed a Geek Squad associate to fix my TCL p605, which I bought the extended warranty for. However, I do have the confidence in knowing that if something goes wrong, a Geek Squad member will come by my home to fix my TV, if something does happen to it. And, if it CANNOT be fixed, I'll get a refund or replacement. Plus, I know some people, who have used the warranty and love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully it pays off. Sometimes it's a gamble and your stuff actually lasts as long as appliances and TV's use to last.

    I would recommend this to a friend