Customer Ratings & Reviews

I refuse to buy a product over $50 without this. Especially when it comes to tv’s. Most stores only give you a 3-4 year warranty. Best Buy does 5 years and if the tv is over 40”, they will come to you to service it. Can’t beat that. It might be tv’s over 50” these days. Not 100% sure on that part.

Geek squad always has your back. I fortunately haven't had to use their services on my TV but know they will be there if i need them!

What can I say about these guys. Over the years they have helped me in all kinds of situations with my laptop. They provide excellent customer service and they are professional.

We purchased a 65 inch Sony O Led and debated over the 5 year warranty. Since the TV was expensive and had new technology, we decided to go ahead and purchase the 5 year warranty. Hopefully we won't ever need it, but we have peace of mind in case we do. No deductibles either. We feel confident in the plan.

[Employee of bestbuy] Worth the satisfaction of knowing that I have my stuff protected, especially because I purchased an open-box item.

[Employee of bestbuy] Worth the satisfaction of knowing that I have my stuff protected, especially because I purchased an open-box item.

Excellent professional and polite would definitely do this again.

I have always added extra protection on my televisions, but never had to use it. Just in case. I wish I had it on my gifted Hisense television.

Geek Squad protection is awesome. For the large Home Theaters they come out to your home to fix or verify unfixable and they have always been very quick and competent in assisting me with the next step needed. Geek Squad Protection is the best buy I've ever made with you!! Thanks Best Buy.

I am down for the Geek Squad. I did not hesitate to join the team. I love there name and have been motivated to purchase protection every time I see there brand.

Love the protection this is one of the main reasons i have the memebership

My TV broke within the 5 years and I’m 10000% glad I got the extra protection. They gave me money for a new TV (due to it was more expensive to fix then a newer one) best part was the price was enough for me to get a bigger TV with the same brand, no off brand cheap stuff, MUST HAVE !!

very helpful overall. they knew there business and explained to me what i needed.

Very good product would purchase again . Service plan is piece of mind

I love this dumb tv, it's the best. Super light weight with nice sound and picture quality. Adding Geek Squad Protection was a sane & smart decision.

I love this dumb tv, it's the best. Super light weight with nice sound and picture quality. Adding Geek Squad Protection was a sane & smart decision.

Purchase this to make sure we were protected during our time of ownership.

I bought a Sharp 70 inches 3 years ago. The screen pixels started to go bad. I called Bestbuy and explained my observations. They sent out a tech to check it a day later. In two days they offered to give me another TV or comparable credit because my Sharp was no longer in stock. Am glad I spent the extra money for the additional 5 years warranty.

The Squad of Geeks at Best Buy have saved my butt more times than I can count - I am grateful to the protection that I have under them.

Since our new television is full of so many technological features we decided to be prepared in case something went wrong before we were ready to replace it. We also wanted to be sure that if any burn-in ever appeared on the screen, it would be covered. Hopefully we will never have to use it.