Customer Ratings & Reviews

Glad to have. Hopefully won’t need it. I like that they come get the tv to repair.

It's an OK TV. Nothing special about it. Had a 2017 samsung 4k UHD before. Really it doesn't make much difference for regular viewing. OS did not feel friendly either. If you have an 4K UHD tv stick with it or go for maybe OLED TV.

Geek Squad protection for my TV is great. Used it for the first time and the agents that came to my house were professional and explained each step of the process. Unfortunately, they could not fix my TV so I ended up with a new one just as described.

Love geeksquad. Samsung service is a joke. Geeksquad makes it work.

Geeksquad has been a HUGE help with several items over the years. Ill honestly never buy a big ticket item with out their extra coverage. A+++ service!

I have used Geek Squad in the past while not actually paying for the service. They have always helped me and with today's technology, I decided I should pay for this service to have like you would with any insurance. I think if anything goes wrong with my t.v. I bought this for, it would be a necessity to have. Great customer service and well worth it.

My brother installed my Samsung TV with no problem. The instructions were to easy to follow.

Will never buy another TV without getting this protection plan, service is fast, reliable, and hassle free!

Geek squad was great! Helped me load it in vehicle upon pickup, and gave me a few insights about the product.

The protection plans are a must buy if you ever do need to contact them it’s so easy to and they will come out asap if they need to I’ve had plans from other places and Best Buy is the best

Reminded us to utilize their service. Gave us notifications to maximize their services.

geek.squad is amazing it saves you money i highly recommend it to a friend.

knowing that I have a warranty on my TV gives me a lot of ease and no worries on my back I'm very grateful for the insurance

The price was very cheap for the coverage. It was around $20 for two years.

5 years is unbelievable. That means I will still have a warranty when I get out of prison.

From others ive talked to and what ive seen in the store i have no doubts about the quality of the service

I would not buy any electronics without the Geed Squad service protection. It has been proven to be a great value for years!

Great job and thank you for your time. I thought you had forgotten me, since this all happened around the holidays. But your emails lift my spirits. Thank you once again.

Geek squad is always good to have if I can insurance on your TV. It’s always nice and it eases your mind knowing you have insurance on your TV or your appliances.

Although many people don't like paying extra for protection plans, it gives me peace of mind. I have had some unexpected mishaps with my devices and knowing that I can make an appointment and get my device fixed without an additional cost is worth it to me.