Customer Ratings & Reviews

I’ve had to use this once already! I’m so glad I purchased it. Just be prepared to wait all day to have your product serviced, if possible take off.

Hope I never need it but incredible levels of reassurance and confidence if something goes sideways!

TV stopped working while under warranty. They sent it out and it was too much to fix so they instead gave me back the money I’d originally paid for it. Used that money to get a 60”. No hassles. Will always go with the extended geek squad warranty!

I did not initially purchase Gerk Squad for my TV, but during the grace period we had an issue and needed assistance. Geek Squad showed up right on time!!

I like the service I like the fact that I feel comfortable knowing that all my items are protected and also getting TV mounts in, not having to worry about doing the hard work

A great value! I've already used the service and it paid for itself!

Reliable an necessary peace of mind electronics are expensive to repair

Had a quick question about setup and they got me the help i needed!

Definitely worth getting the extended warranty, especially if you have little kids

I have not had to use this protection product but purchased it based on Best Buy's overall reputation and good personal experience in Best Buy stores. I believe it is fairly priced for the coverage provided.

Tv is just the perfect size for a kids room. Picture is perfect and very vlear

Everything was great. Looks good. Sounds good. Quality is good

Geek squad gives me peace of mind whenever I buy new technology. It's helped me several times and I either get a replacement or a fix.

Got this TV for my living room but ended up putting it in my bedroom. Easy to setup, picture quality is great. I would purchase again.

Always need protection for electronics so bought a 2 year plan .

Im the type to always purchase my warranties to cover all of my products

I've been a member of the Geek Squad for years and I love it. When I need help it's good to know I have someone there to assist. I have always been able to get an appointment quickly and they have always fixed my problem quickly.

Only place love to be and must have the only one that does it

I like to purchase the GS service along with the items I buy at Best buy just in case...and I have used them.

By far my favorite service! They are always nice and helpful. I've just upgraded to Total Memeber