Customer Ratings & Reviews

Great service. Very professional and knowledgeable

Have not had to use their service yet on new tv but have had great response when needed on computer

Best warranty ever, Everything I buy from Best Buy I get GSP with it

Called them because of problems with the screen and the GEEK SQUAD diagnosed it and knew what was wrong with it immediately.

Easy to Use when you’re app isn’t working, my app wasn’t accepting my card and I bought it as an option

Joshua from the Geek Squad installed a Bestbuy swivel TV stand and our new LG TV to all our devices and gave us an excellent overview of the operation of our new TV. We highly recommend getting a Geek Squad service plan.

Geek Squad set up our TV and answered our questions. Happy with their service.

Absolutely worth it if you purchase an OLED TV. One of the few warranties that covers OLED burn in, which is still a thing and well worth protection on an LG CX OLED.

I buy a warranty for almost every household item I buy if I don’t use it that’s money lost but I’ve had to warranty stuff before

I have renewed my Geek Squad coverage for the last 5 years. I’ve had wonderful service from them. Anytime I need assistance I can log in from home and most of the time they fix the problem in no time. When I have had to go to the store everyone is extremely helpful and knowledgeable.

Haven't used the service yet but for the price I added the 2 year coverage based off other reviews.

Provided great coverage for my product. Very easy customer service very reliable would use them again.

Definitely worth the money to protect my sons new tv for 5 years. He uses this with his ps5 every single day of his existence. It feels good to sleep at night.

Even though stock is limited more than it used to be, I found a comparable replacement for my TV when it had isssues. Love that the cost of extended warranties have come down over the years.

Trust me it’s worth getting this covered. When my other Samsung tv needed to be replaced, they came to my house and took care of everything.

Great service and very knowledgable. Plus vert nice guys. Kathleen Krainas

The TV mounting service was atrocious and delivery was abysmal. As long as geeksquad commits to their warranty service if I ever need them in 5 years, I might recommend this service.

I have not actually had to use the geek squad, but they have answered many questions for me and were very knowledgeable when I am in the store trying to purchase what I need. I feel I will have reliable and knowledgeable service when I need them

GEEK Squad Knows their Business!! Good on Telephone OR at Customer Site !

With every purchase of our Best Buy product, we include a minimum of 2 to 3 year geek squad protection. This allows us peace of mind for any issues that arise.